VirtueMart Forum

VirtueMart 2 + 3 + 4 => Virtuemart Development and bug reports => Topic started by: digitalconnect on April 25, 2016, 12:08:10 PM

Title: related products, categories and custom fields not working
Post by: digitalconnect on April 25, 2016, 12:08:10 PM
Dear people,

This week i updated virtuemart,  AIO and joomla. I now have:

Joomla! 3.5.1 Stable
VirtueMart 3.0.16

Now i noticed that related products and categories and also the customfields are not working anymore. A week ago its worked perfect.

Now i have checked all forums and other solutions on the internet (most are from the year 2014 and 2015 but it seems that all solutions are not the issue here.

What did i do:

I checked the database virtuemart_customs and it seems to me there are no fields missing here.
I used the tool: "Install or if necessary update tables" but this does not solve the issue.
I also read somewhere that the debug mode on can cause problems but they are all off.

Is there something changed with the last update concerning this fucntion?

I have no clue what to do here. If someone can help me out, iam willing to pay for this. Its probably a missing thing in the database but i dont know what or how to fix this.

Thanks in advance ans best regards, M
Title: Re: related products, categories and custom fields not working
Post by: jenkinhill on April 25, 2016, 12:55:12 PM
What versions did you update from?  Try with Protostar to exclude possible template issues.
Title: Re: related products, categories and custom fields not working
Post by: digitalconnect on April 25, 2016, 13:15:40 PM
Thanks for your response,

Well i updated from the version before. And i dont understand the template change because its in the admin area. See the follwoing vid to understand:

https://digitalconnect.nl/issuerelated.swf

Best regards, M
Title: Re: related products, categories and custom fields not working
Post by: GJC Web Design on April 25, 2016, 13:36:20 PM
looks like a JS problem .. have u really dumped all cached files form your browser

I have seen admin buttons not working after updates esp. on Chrome until I dump the cache and restart the browser

otherwise check the JS console for errors
Title: Re: related products, categories and custom fields not working
Post by: digitalconnect on April 25, 2016, 15:02:08 PM
unfortunately yes, its not a browser issue ;) Will hire someone to fix it.
Title: Re: related products, categories and custom fields not working
Post by: GJC Web Design on April 25, 2016, 16:19:06 PM
swapped admintemplates?
Title: Re: related products, categories and custom fields not working
Post by: digitalconnect on April 25, 2016, 16:25:56 PM
Yes that makes no difference. Probably some script thats not running anymore after the update.