Hi there,
I have recently installed Virtuemart to offer community members the options to buy services, such as promotion on the website. The payment method is Alphauserpoints ( I have the extension installed). I have aslo set the payment method us to use alpha points. When I add an item to the cart and then go to checkout I am brought to a blank screen. I have more alphapoints than the cost of the product. Can anyone help me with this?
Website: www.writerscommunity.co.uk
VM version: VirtueMart 3.0.12
AlphaPoint Extension: Virtuemart AlphaUserPoints payment processor by Nordmograph
Here is a link to the only "product" I have listed: http://www.writerscommunity.co.uk/writer-s-community-point-store/view/productdetails/virtuemart_product_id/2/virtuemart_category_id/2
I have attached image of the cart settings and currency settings
Many thanks for your help.
If you get a white screen (WSOD) then check the server error logs for the error. http://forum.virtuemart.net/index.php?topic=121692.0
Hey thanks for the quick reply. I have logged into my ftp site and checked the error logs (which appear to be huge!) I have no real technical experience so building this community is mostly trial and error, so I really appreciate your help.
The last view instances on the error log are:
[Sun Jan 10 16:44:22.917348 2016] [fcgid:warn] [pid 63430] [client 81.107.187.91:40635] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 37, referer: http://www.writerscommunity.co.uk/index.php
6089.[Sun Jan 10 16:44:22.917384 2016] [fcgid:warn] [pid 63430] [client 81.107.187.91:40635] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 40, referer: http://www.writerscommunity.co.uk/index.php
6090.[Sun Jan 10 16:44:22.917401 2016] [fcgid:warn] [pid 63430] [client 81.107.187.91:40635] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 37, referer: http://www.writerscommunity.co.uk/index.php
6091.[Sun Jan 10 16:44:22.917406 2016] [fcgid:warn] [pid 63430] [client 81.107.187.91:40635] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/plgaup_readarticle/plgaup_readarticle.php on line 35, referer: http://www.writerscommunity.co.uk/index.php
6092.[Sun Jan 10 16:44:22.917411 2016] [fcgid:warn] [pid 63430] [client 81.107.187.91:40635] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 37, referer: http://www.writerscommunity.co.uk/index.php
6093.[Sun Jan 10 16:44:22.917415 2016] [fcgid:warn] [pid 63430] [client 81.107.187.91:40635] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 37, referer: http://www.writerscommunity.co.uk/index.php
6094.[Sun Jan 10 16:44:22.917420 2016] [fcgid:warn] [pid 63430] [client 81.107.187.91:40635] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/plgaup_readarticle/plgaup_readarticle.php on line 35, referer: http://www.writerscommunity.co.uk/index.php
6095.[Sun Jan 10 16:44:22.917424 2016] [fcgid:warn] [pid 63430] [client 81.107.187.91:40635] mod_fcgid: stderr: PHP Notice: Undefined property: stdClass::$params in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/system/ganalytics/ganalytics.php on line 58, referer: http://www.writerscommunity.co.uk/index.php
6096.[Sun Jan 10 16:44:43.954653 2016] [fcgid:warn] [pid 38627] [client 81.107.187.91:41966] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 37, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store
6097.[Sun Jan 10 16:44:43.954695 2016] [fcgid:warn] [pid 38627] [client 81.107.187.91:41966] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 40, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store
6098.[Sun Jan 10 16:44:43.954701 2016] [fcgid:warn] [pid 38627] [client 81.107.187.91:41966] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 37, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store
6099.[Sun Jan 10 16:44:43.954706 2016] [fcgid:warn] [pid 38627] [client 81.107.187.91:41966] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/plgaup_readarticle/plgaup_readarticle.php on line 35, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store
6100.[Sun Jan 10 16:44:43.954711 2016] [fcgid:warn] [pid 38627] [client 81.107.187.91:41966] mod_fcgid: stderr: PHP Notice: Array to string conversion in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_virtuemart/router.php on line 33, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store
6101.[Sun Jan 10 16:44:43.954716 2016] [fcgid:warn] [pid 38627] [client 81.107.187.91:41966] mod_fcgid: stderr: PHP Notice: Undefined property: stdClass::$params in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/system/ganalytics/ganalytics.php on line 58, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store
6102.[Sun Jan 10 16:44:50.572543 2016] [fcgid:warn] [pid 30030] [client 89.47.25.194:42525] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6103.[Sun Jan 10 16:44:50.572605 2016] [fcgid:warn] [pid 30030] [client 89.47.25.194:42525] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6104.[Sun Jan 10 16:44:50.572611 2016] [fcgid:warn] [pid 30030] [client 89.47.25.194:42525] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6105.[Sun Jan 10 16:44:50.572616 2016] [fcgid:warn] [pid 30030] [client 89.47.25.194:42525] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6106.[Sun Jan 10 16:44:50.572620 2016] [fcgid:warn] [pid 30030] [client 89.47.25.194:42525] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/views/view_book/tmpl/default.php on line 364
6107.[Sun Jan 10 16:44:50.572624 2016] [fcgid:warn] [pid 30030] [client 89.47.25.194:42525] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6108.[Sun Jan 10 16:44:50.572628 2016] [fcgid:warn] [pid 30030] [client 89.47.25.194:42525] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6109.[Sun Jan 10 16:45:08.445050 2016] [fcgid:warn] [pid 65285] [client 81.107.187.91:43796] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 37
6110.[Sun Jan 10 16:45:08.445081 2016] [fcgid:warn] [pid 65285] [client 81.107.187.91:43796] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 40
6111.[Sun Jan 10 16:45:08.445086 2016] [fcgid:warn] [pid 65285] [client 81.107.187.91:43796] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/bt_socialshare/bt_socialshare.php on line 37
6112.[Sun Jan 10 16:45:08.445091 2016] [fcgid:warn] [pid 65285] [client 81.107.187.91:43796] mod_fcgid: stderr: PHP Notice: Undefined property: TableVendors::$id in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/content/plgaup_readarticle/plgaup_readarticle.php on line 35
6113.[Sun Jan 10 16:45:08.445096 2016] [fcgid:warn] [pid 65285] [client 81.107.187.91:43796] mod_fcgid: stderr: PHP Notice: Array to string conversion in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_virtuemart/router.php on line 33
6114.[Sun Jan 10 16:45:08.445100 2016] [fcgid:warn] [pid 65285] [client 81.107.187.91:43796] mod_fcgid: stderr: PHP Notice: Undefined property: stdClass::$params in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/plugins/system/ganalytics/ganalytics.php on line 58
6115.[Sun Jan 10 16:45:51.492639 2016] [fcgid:warn] [pid 52129] [client 89.47.25.194:46519] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6116.[Sun Jan 10 16:45:51.492675 2016] [fcgid:warn] [pid 52129] [client 89.47.25.194:46519] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6117.[Sun Jan 10 16:45:51.492698 2016] [fcgid:warn] [pid 52129] [client 89.47.25.194:46519] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6118.[Sun Jan 10 16:45:51.492703 2016] [fcgid:warn] [pid 52129] [client 89.47.25.194:46519] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6119.[Sun Jan 10 16:45:51.492707 2016] [fcgid:warn] [pid 52129] [client 89.47.25.194:46519] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/views/view_book/tmpl/default.php on line 364
6120.[Sun Jan 10 16:45:51.492712 2016] [fcgid:warn] [pid 52129] [client 89.47.25.194:46519] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6121.[Sun Jan 10 16:45:51.492716 2016] [fcgid:warn] [pid 52129] [client 89.47.25.194:46519] mod_fcgid: stderr: PHP Warning: Creating default object from empty value in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/components/com_booklibrary/compat.joomla1.5.php on line 132
6122.[Sun Jan 10 16:48:11.491510 2016] [fcgid:warn] [pid 29975] [client 84.195.136.163:55971] mod_fcgid: stderr: PHP Warning: include(/home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/css/style.php): failed to open stream: No such file or directory in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/tmpl/default.php on line 102, referer: http://forum.virtuemart.net/index.php?topic=132747.0
6123.[Sun Jan 10 16:48:11.491542 2016] [fcgid:warn] [pid 29975] [client 84.195.136.163:55971] mod_fcgid: stderr: PHP Warning: include(): Failed opening '/home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/css/style.php' for inclusion (include_path='.:/usr/share/pear') in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/tmpl/default.php on line 102, referer: http://forum.virtuemart.net/index.php?topic=132747.0
6124.[Sun Jan 10 16:48:11.491548 2016] [fcgid:warn] [pid 29975] [client 84.195.136.163:55971] mod_fcgid: stderr: PHP Warning: include(/home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/css/style.php): failed to open stream: No such file or directory in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/tmpl/default.php on line 102, referer: http://forum.virtuemart.net/index.php?topic=132747.0
6125.[Sun Jan 10 16:48:11.491554 2016] [fcgid:warn] [pid 29975] [client 84.195.136.163:55971] mod_fcgid: stderr: PHP Warning: include(): Failed opening '/home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/css/style.php' for inclusion (include_path='.:/usr/share/pear') in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/tmpl/default.php on line 102, referer: http://forum.virtuemart.net/index.php?topic=132747.0
6126.[Sun Jan 10 16:49:57.520123 2016] [fcgid:warn] [pid 51286] [client 81.107.187.91:35213] mod_fcgid: stderr: PHP Warning: include(/home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/css/style.php): failed to open stream: No such file or directory in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/tmpl/default.php on line 102, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store/view/cart
6127.[Sun Jan 10 16:49:57.520168 2016] [fcgid:warn] [pid 51286] [client 81.107.187.91:35213] mod_fcgid: stderr: PHP Warning: include(): Failed opening '/home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/css/style.php' for inclusion (include_path='/home/linweb41/w/writerscommunity.co.uk/user/htdocs/administrator/components/com_ganalytics/libraries/gapc:.:/usr/share/pear') in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/tmpl/default.php on line 102, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store/view/cart
6128.[Sun Jan 10 16:49:57.520186 2016] [fcgid:warn] [pid 51286] [client 81.107.187.91:35213] mod_fcgid: stderr: PHP Warning: include(/home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/css/style.php): failed to open stream: No such file or directory in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/tmpl/default.php on line 102, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store/view/cart
6129.[Sun Jan 10 16:49:57.520192 2016] [fcgid:warn] [pid 51286] [client 81.107.187.91:35213] mod_fcgid: stderr: PHP Warning: include(): Failed opening '/home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/css/style.php' for inclusion (include_path='/home/linweb41/w/writerscommunity.co.uk/user/htdocs/administrator/components/com_ganalytics/libraries/gapc:.:/usr/share/pear') in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/modules/mod_random-article/tmpl/default.php on line 102, referer: http://www.writerscommunity.co.uk/writer-s-community-point-store/view/cart
6130.
these are just warnings and notices.. you need to search the file for "fatal"
Hey thanks,
I have searched the error log for "fatal" the only results were the following 3, which don't seem to be linked to the Virtuemart cart :S
[Sun Jan 10 10:13:26.634494 2016] [fcgid:warn] [pid 386] [client 81.107.187.91:59700] mod_fcgid: stderr: PHP Fatal error: Cannot redeclare JConfig::$live_site in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/configuration.php on line 40
4006.[Sun Jan 10 10:13:28.251834 2016] [fcgid:warn] [pid 386] [client 81.107.187.91:59804] mod_fcgid: stderr: PHP Fatal error: Cannot redeclare JConfig::$live_site in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/configuration.php on line 40
4007.[Sun Jan 10 10:14:08.238128 2016] [fcgid:warn] [pid 46273] [client 82.94.176.140:33566] mod_fcgid: stderr: PHP Fatal error: Cannot redeclare JConfig::$live_site in /home/linweb41/w/writerscommunity.co.uk/user/htdocs/configuration.php on line 40, referer: http://writerscommunity.co.uk/community-articles/all-book-categories/browse-books/414/all_categories
no .. it is redeclaring the JConfig::$live_site somewhere
IMHO the config $live_site should never be filled .. I think it is only useful on a Windows server
if you try your site now does a new fatal error log appear?
Otherwise it could be an Apache syntax error.. to see that on a shared server u normally need to ask your host or turn up all logging on the site and it may show
Joomla and VM debug as well to see if it is shown
Hi,
Checked the error log today again and no fatal errors relating to virtuemart.
This is the debug message on the cart screen before pressing "checkout now"
Message
vmdebug $siteLang: en-GB self::$vmlangSef: self::$_jpConfig->lang en_gb DefLang en_gb
vmdebug vmTime: time to load config: 0.00335407257080078
vmdebug Start used Ram 3.75M
vmdebug Going to set pw fields unrequired
vmdebug Created new cart
vmdebug getVendorId normal shopper
vmdebug Created new Calculator Instance
vmdebug vmTime: Time consumed for shipment/payment plugins: 0.0550110340118408
vmdebug virtuemart_state_id is empty, but valid (country has not states, set to unrequired
vmdebug vmTime: vm view Finished task : 0.449023008346558
vmdebug End used Ram 13.25M
vmdebug Peak memory peak 13.25M
When I click on the checkout now button I am directed to:
http://www.writerscommunity.co.uk/writer-s-community-point-store/view/cart
Which is the blank white screen
If I click on refresh I get the certificate error and the page loaded is:
https://www.writerscommunity.co.uk/writer-s-community-point-store/view/cart
if I click on continue anyway I am brought to a 404 page.
fixed it.
Was to do with the virtuemart ssl settings