Print Page - Missing Order Statuses in VM3

Title: Missing Order Statuses in VM3
Post by: sabikeuk on April 23, 2015, 17:44:51 PM

Hello,

I have only 1 order status as default - Pending (COM_VIRTUEMART_ORDER_STATUS_PENDING)

I have read that VM2 had 6 available: http://docs.virtuemart.net/manual/configuration-menu/order-statuses.html

Would it be possible to add somehow missing statuses ?

J3.4.1
VM3.0.8
PHP5.6.3

Title: Re: Missing Order Statuses in VM3
Post by: jenkinhill on April 23, 2015, 18:14:48 PM

I have 6 order status in VM3.0.8 If there are some missing then yes, you can create them, select "New" to add.

Title: Re: Missing Order Statuses in VM3
Post by: sabikeuk on April 23, 2015, 21:20:07 PM

Thank you ;)

I have added these to Checkout-Default Order Status to send email to shopper but shopper is not receiving email confirmation of order automatically. I have to manually confirm order in backend.
I am using 2 payment methods: 1. bank transfer, 2. cash on delivery

Is there any solution for this ?

Title: Re: Missing Order Statuses in VM3
Post by: AlfredJK on April 26, 2015, 10:21:35 AM

same problem here - no email send to shopper - VM 3.0.8 - Joomla 3.4.1 (problem also in previous Joomla version) - drives me crazy :(

Title: Re: Missing Order Statuses in VM3
Post by: jenkinhill on April 26, 2015, 11:14:54 AM

The payment plugin must be configured to set the status "confirmed" after successful payment, at which point the emails should be triggered, as long as "Default Order Status to send email to shopper" is properly set in VM config.

Title: Re: Missing Order Statuses in VM3
Post by: sabikeuk on April 26, 2015, 12:31:47 PM

Thank you jenkinhill, it's working now.

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: sabikeuk on April 23, 2015, 17:44:51 PM