VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: georges on April 20, 2015, 10:55:46 AM

Title: ask a question button not working
Post by: georges on April 20, 2015, 10:55:46 AM
Hello,

We seem to be having a problem receiving emails when a customer asks a question through the "ask a question" button on a product detail page. A message appears that say the question has been sent, however it is not. Could somebody help.

web site: www.deco-chalet-montagne.com for example page: http://www.deco-chalet-montagne.com/boutique/cadres/cadre-17-detail

Thank you,
Georges.
Title: Re: ask a question button not working
Post by: jenkinhill on April 20, 2015, 12:00:29 PM
http://forum.virtuemart.net/index.php?topic=79799.0
Title: Re: ask a question button not working
Post by: georges on April 20, 2015, 15:23:35 PM
Hello,

Sorry about that, we are using Joomla 3.4.0, PHP 5.5.17 and Virtuemart 3.0.6.

Thank you,
Georges.
Title: Re: ask a question button not working
Post by: Studio 42 on April 22, 2015, 04:25:59 AM
Bonjour george.
I had the same issue on a site, the mail was not set correct.
Check your mail adress, perhaps this solve the problem.

Salutation,
Patrick K.
Title: Re: ask a question button not working
Post by: georges on April 22, 2015, 10:27:21 AM
Hi Patrick,

thanks a lot, was able to fix the problem that way.

All the best,
Georges.