Hi,
URL to site : http://www.goldrushcoinsandjewelry.com
I am Joomla! v2.5.8 and virtuemart version VirtueMart 2.6.14. I had some issues with SEF URLs earliar but somehow I got to fix that and now a strange issue occurred. When I hit "Ask a Question about this product" button on any product detail page it now gives 404 error in popup. A week ago it was working fine.
Joomla and Virtuemart SEFs are ON. Vituremart suffix is set to -detail and Joomla suffix is off. I have googled too much but didn't find an answer. I am not able to fix this.
Please help and reply asap.
Thanks.
and with SEF off does it work?
No it doesn't even work with SEO off.
and the url when sef is off? it should be
index.php?option=com_virtuemart&view=productdetails&task=askquestion&virtuemart_product_id=51&virtuemart_category_id=19&tmpl=component
Here is the example of URL that is generated on "Ask Question" button when SEF is off:
http://www.goldrushcoinsandjewelry.com/index.php?option=com_virtuemart&view=productdetails&task=askquestion&virtuemart_product_id=86&virtuemart_category_id=10&tmpl=component&Itemid=534
the url looks correct so u need to do some basic trouble shooting to see that all files are where they should be etc etc
have you got a proper menu to com_virtuemart? I.e the VM home page - hidden or otherwise
http://www.goldrushcoinsandjewelry.com/index.php?option=com_virtuemart just gives me a blank template page
The home page is set to menu item type " VirtueMart ยป VirtueMart Front page". But I don't want the products to show on home page thats why I made them hidden by CSS. I dont know why the link you are talking about is giving blank page.
will be because I didn't have the Itemid
well -- as I say ..
Quotethe url looks correct so u need to do some basic trouble shooting to see that all files are where they should be etc etc
All the files are in place coz it was working fine a week ago and I have copied this site from dev site and on dev site its also working. I had some sef issues with articles so I applied a fix for that in com_contents-router.php file. I though this hack might have caused this issue but undoing the changes in that file didn't effect anything.
I tried adding die() in contoller function but it didnt work.
I've already tried all possible but no avail. Please guide me what should I do for basic troubleshooting.Although I've already done it by my side.
you need to trace the call thru the controller to the view - step by step to see where it fails