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Title: Back End Control Panel problem
Post by: maurizius on January 04, 2015, 06:52:03 AM

Hi to all,
this is my first post here.

I've a problem and I tried to find a solution, but without results, so I hope to find one help in this forum.

I've one joomla 3.3.6 with VM 3.0.2

After the installation all worked well

I started to inset products, categories, ...

Now the problem is: if I go to the VM configuration through the menu Components->VirtueMart->Product (as example) or another menù, all works fine, but if I try to open the control panel I see only a blank page (html source empty).

I found this solution: http://forum.virtuemart.net/index.php?topic=101120.msg336673#msg336673 , but after check on my DB, all seem to be right.

I turned on the VM debug message, but also I didn't found any problem.

Someone could help me?

Thanks.

Title: Re: Back End Control Panel problem
Post by: GJC Web Design on January 04, 2015, 11:06:24 AM

http://forum.virtuemart.net/index.php?topic=127513.msg437110#msg437110

appears to be a timeout to the VM extensions feed that blocks the page load - just use the individual menu items in the meantime

assume will be fixed in the next version

Title: Re: Back End Control Panel problem
Post by: maurizius on January 04, 2015, 13:22:11 PM

Many thanks for the reply.

As I wrote all worked fine after the installation.

I don't know when but now if I open the page

http://www.site.com/administrator/index.php?option=com_virtuemart&view=virtuemart

the result is a blank page.

The reply isn't slow so maybe isn't a timeout problem (and also why only now and not after the installation?)

In the meantime how I can see the statics?

Title: Re: Back End Control Panel problem
Post by: GJC Web Design on January 04, 2015, 13:45:37 PM

QuoteIn the meantime how I can see the statics?

hack that view to prevent the call or wait until a fix

Title: Re: Back End Control Panel problem
Post by: maurizius on January 04, 2015, 13:52:29 PM

ok, I'll wait for the fix.

Do you know when will be released the new version (more or less)?

Title: Re: Back End Control Panel problem
Post by: GJC Web Design on January 04, 2015, 13:58:50 PM

no idea

this works for me-> administrator\components\com_virtuemart\views\virtuemart\view.html.php ~ line 74

comment out

//$this->extensionsFeed = vmRSS::getExtensionsRssFeed();

Title: Re: Back End Control Panel problem
Post by: jenkinhill on January 04, 2015, 14:03:27 PM

The fix is committed to SVN so if you really need it now it is available ( http://dev.virtuemart.net/projects/virtuemart/repository). I suspect 3.0.3 will be released this week.

Title: Re: Back End Control Panel problem
Post by: maurizius on January 04, 2015, 14:16:09 PM

GJC Web Design thanks a lot!!!

With the comment now all works fine again.

@jenkinhill I'll wait for the new release but not in hurry.

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Installation, Migration & Upgrade => Topic started by: maurizius on January 04, 2015, 06:52:03 AM