VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: beM3 on December 23, 2014, 14:45:46 PM

Title: Is there a way to send an email to customers that abandone their cart?
Post by: beM3 on December 23, 2014, 14:45:46 PM
Hi I am really new to VirtueMart and Joomla and I was just browsing around the admin page and I didn't see that option, maybe I missed it. I appreciate if you could help
I am using VirtueMart 2.6.6 and Joomla 2.5.20
Title: Re: Is there a way to send an email to customers that abandone their cart?
Post by: jenkinhill on December 23, 2014, 15:34:39 PM
There are extensions  to do that. eg http://forum.virtuemart.net/index.php?topic=115248.msg388306#msg388306

Also see http://forum.virtuemart.net/index.php?topic=118683.0
Title: Re: Is there a way to send an email to customers that abandone their cart?
Post by: beM3 on December 23, 2014, 16:17:55 PM
Thanks for the replay and additional security information, but aren't there any free ways of sending the emails?
Title: Re: Is there a way to send an email to customers that abandone their cart?
Post by: GJC Web Design on December 24, 2014, 11:29:46 AM
If your time is 'free' then learn to code a solution.....  otherwise as jenks suggested
Title: Re: Is there a way to send an email to customers that abandone their cart?
Post by: beM3 on December 24, 2014, 20:20:48 PM
Ok, just one more question, in this page: http://docs.virtuemart.net/manual/21-configuration-menu/65-order-statuses.html (http://docs.virtuemart.net/manual/21-configuration-menu/65-order-statuses.html) it says that:
            "Pending is triggered, when a shopper, guest or registered, puts a product or products into the cart and chooses a 
             payment, but doesn't finalise the order by clicking on the "Confirm Order" button."
If I set the configuration to automatically select a payment option will that send the email automatically?
PS. I am running it in a localhost