VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: inkomico on August 02, 2014, 01:25:40 AM

Title: Order doesn't save shopper id
Post by: inkomico on August 02, 2014, 01:25:40 AM
Hi everyone!

It's happening something very strange in my shop.

Sometimes the order doesn't save the shopper id and the shopper can't see your own orders in the shop.

I need to do it directly in DB to correct.

See this:

(http://oi59.tinypic.com/2ut6blu.jpg)

What´s happening?

Can you help me?

VM 2.6.6
Joomla 2.5.24

Thanks.
Title: Re: Order doesn't save shopper id
Post by: Peter Pillen on August 02, 2014, 08:04:11 AM
If the name has no link, that customer did a checkout as a guest (without registration). They can only see their order on your site when clicking the link in the order confirmation email. If you don't wan't this, you must change the configuration so that only registered users can place orders.
Title: Re: Order doesn't save shopper id
Post by: Milbo on August 02, 2014, 10:57:05 AM
The link is the easiest for the customer. But he can access it also without link. The customer just need to enter the order view and enter there the order number and order password.