VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: me_mario on January 16, 2014, 15:32:45 PM

Title: Administrator Broken - Edit Product Blank page
Post by: me_mario on January 16, 2014, 15:32:45 PM
Hello to everybody. First I want to thank the community of virtuemart for their great work.
Now I have some strange problem. I'm using Joomla! 2.5.14 and Virtuemart 2.0.24
When I try to Add or View/Edit some product it shows me blank white page with some menus from the left. When I firebug it, I can see that the <head> is empty. And a lot of the HTML is not loaded. It shows only the short description <textarea> (I attached screenshot).
When I click on "Shop" from the left menu, it doesn't load anything.It is just a white blank page with empty <head> and <body>

Now I tried the very same installation on another hosting and there are NO problems. There are no problems on local host either.

The strange thing is that the website was uploaded some weeks ago and there was no problem with the Admin Product Edit/View, but only with the view "Shop".

Please give some advices. What can I do?

Thank you,
Best regards!

[attachment cleanup by admin]
Title: Re: Administrator Broken - Edit Product Blank page
Post by: jenkinhill on January 16, 2014, 16:14:26 PM
What other extensions are installed? eg  JoomSEF, Simple Gallery Pro or other third party plugins?
Title: Re: Administrator Broken - Edit Product Blank page
Post by: me_mario on January 17, 2014, 09:55:55 AM
I attach a screenshot of my plugins and components.
I know that normally something like that could cause problems, but it's very strange that the system has problems only on this particular hosting. And some of the problems are new (View/Edit Product).
I've tried to disable "System - jbetolo" and "System - EasyCalcCheck PLUS - ECC+" plugins but it didn't help. Also tried with blank .htaccess - no result.


Thank you for your attention. I really need it because right now I can't make modifications of the products and the website is live and running.

Best regards!

[attachment cleanup by admin]
Title: Re: Administrator Broken - Edit Product Blank page
Post by: jenkinhill on January 17, 2014, 11:41:19 AM
Try disabling Jbetolo  - that's the oly one that I can see that could cause js issues.
Title: Re: Administrator Broken - Edit Product Blank page
Post by: roksi on February 06, 2015, 20:19:32 PM
Hi,
i have exact the same problem.
Did someone find solution?
Thanks