VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: erbi on December 01, 2013, 19:58:33 PM

Title: Forbiden to access /administrator/index.php
Post by: erbi on December 01, 2013, 19:58:33 PM
Hello everybody!
I have a big problem, because I like to change vendor data. If changing anything or nothibg (only click cancel) VM display white page with:
Quote
Forbidden

You don't have permission to access /administrator/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

What is this and how resolved? Joomla 2.5.16. VM 2.0.22c
Title: Re: Forbiden to access /administrator/index.php
Post by: sadrem on December 01, 2013, 20:01:38 PM
HI,
Almost 100% the problem is with site hosting.
Try to create custom html module and see if You get the same error.
Title: Re: Forbiden to access /administrator/index.php
Post by: erbi on December 01, 2013, 20:07:16 PM
Custom modul create without problem

I don't know is this hoster problem.
If create subdomain and install fresh VM work, but if in this subdomain copy backup of main domain, not work
Title: Re: Forbiden to access /administrator/index.php
Post by: sadrem on December 01, 2013, 22:00:57 PM
Have You enabled cashe on site?
1)try Site-> Maintance -> Clear Cache for all.
2) write absolute path for tmp and log folders in joomla configuration
Title: Re: Forbiden to access /administrator/index.php
Post by: erbi on December 01, 2013, 22:15:33 PM
Yes: enable cache, clear cache, absolute path for tmp and log is /home/resti/public_html/mywebsite.com/logs, home/resti/public_html/mywebsite.com/tmp. With installing any extensions are no problems.
Title: Re: Forbiden to access /administrator/index.php
Post by: sadrem on December 02, 2013, 09:10:32 AM
Hi,
I has such a problem with vm2.0.10 . The problem was with my hosting. But in Your case I don't know.
Also I  do not suggest You to use cache with VM.
Title: Re: Forbiden to access /administrator/index.php
Post by: erbi on December 03, 2013, 14:54:14 PM
Problem solved.
Hoster say:
Quote
Maybe is this virtuemart bug, because vm requires too many simultaneous sql connections ...
Now work, because hoster correct server settings.