VirtueMart Forum

VirtueMart 2 + 3 + 4 => Installation, Migration & Upgrade => Topic started by: feu699 on October 22, 2013, 19:12:42 PM

Title: Problem installing aio
Post by: feu699 on October 22, 2013, 19:12:42 PM
Hi,

I'm new with VirtueMart and have a problem with the installatopn of VirtueMart 2.0.24.

I set up a completely new local Joomla installation with Joomla 2.5.14

The installation of "com_virtuemart.2.0.24.tar.gz" was successful and looks complete.

When I try to install "com_virtuemart.2.0.24_ext_aio.tar.gz" the system stops on
".../administrator/index.php?option=com_installer&view=install" and shows just a white screen.

Perhaps somebody knows what I made wrong.

Best Regards

feu699
Title: Re: Problem installing aio
Post by: jenkinhill on October 22, 2013, 23:56:19 PM
Do you have enough space on the server?

A white screen in Joomla usually indicates a 500 error, so check the server error log for any indication of the cause.
Title: Re: Problem installing aio
Post by: Murdastep on November 03, 2013, 01:05:56 AM
I have exact the same problem here.
Joomla 2.5.14 & VirtueMart 2.0.24
The installation of com_virtuemart.2.0.24_ext_aio.tar.gz shows after few seconds a white screen.
I have checked the error_log on my server, there is nothing.. have enough space (12GB) on the server.
Title: Re: Problem installing aio
Post by: jenkinhill on November 03, 2013, 12:50:57 PM
You are installing using Joomla's Extensions manager?
Title: Re: Problem installing aio
Post by: Murdastep on November 03, 2013, 14:01:12 PM
Yes sir.
I dont know how to do it manually..
Title: Re: Problem installing aio
Post by: jenkinhill on November 03, 2013, 16:25:50 PM
There may be a problem with handling the large tar.gz file if the PHP resources on your server are set very low. You can then extract the files locally, use ftp to upload to the server
and then install from directory. See  http://www.phoca.cz/phocagallery/478-how-to-install-large-components-with-help-of-ftp-in-joomla  and  http://www.phoca.cz/phocagallery/478-how-to-install-large-components-with-help-of-ftp-in-joomla

If you don't have a tool to unpack the tar package locally then grab the zip package from http://dev.virtuemart.net/projects/virtuemart/files and unpack/upload that instead.