VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: projectgarage on August 24, 2013, 06:34:35 AM

Title: Shopping cart - Shipping method issue
Post by: projectgarage on August 24, 2013, 06:34:35 AM
So I am trying to get my shopping cart fully done but keep running into this issue. I publish my shipping method and if its on auto select the shopping cart checkout doesnt show up. It just shows a white blank screen. If it is not auto select then it comes up but when i select the icon to "select shipment method" it comes up with the same blank white screen. Any help?

I have search google and these forums to try to find the answer with no luck.

website is www.projectgarage.co

Using Joomla 2.5.11 and Virtuemart 2.0.10

any help is appreciated.
Title: Re: Shopping cart - Shipping method issue
Post by: Maxim Pishnyak on August 24, 2013, 18:48:54 PM
Use forum search button - 'blank page'
Title: Re: Shopping cart - Shipping method issue
Post by: jenkinhill on August 24, 2013, 19:53:08 PM
VirtueMart 2.0.10 is very old now. Both your Joomla & VirtueMart versions have known security issues so you are advised to update. But test on a backup copy first.

A blank page in Joomla is often caused by a 500 error, so I suggest you check your server logs which will show a record of 500s and what caused them (if it is such an error).
Title: Re: Shopping cart - Shipping method issue
Post by: projectgarage on August 28, 2013, 06:48:58 AM
Thank you for moving it to the correct category, It must show im a newb in the forums.

anyways good call on the error messages. here is what it displayed. searching for a fix now. I need to manually force upgrade because my site isnt detecting that there are any upgrades to virtue mart or joomla available. That or i need to load a new site and transfer over everything ( which i had to do last time and hate it)

[Tue Aug 27 21:31:03 2013] [error] [client] File does not exist: /home/mydomain/public_html/404.shtml, referer: http://www.mydomain.co/index.php/online-store/cart/edit_shipment.html
[Tue Aug 27 21:31:03 2013] [error] [client] File does not exist: /home/mydomain/public_html/favicon.ico, referer: http://www.mydomain.co/index.php/online-store/cart/edit_shipment.html
Title: Re: Shopping cart - Shipping method issue
Post by: jenkinhill on August 28, 2013, 11:02:15 AM
There may be a filemissing or corrupt - and update may fix this, but always test developments/updates on a backup copy of the actual site.