VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: suvendu on August 22, 2013, 11:40:36 AM

Title: Order status is pending by default.
Post by: suvendu on August 22, 2013, 11:40:36 AM
I am using virtuemart 2.0 and joomla 2.5.4 .

When i place order via paypal the payment gets successfully completed.But user or vendor doesn't get any order confirmation email.User doesn't also receive confirmation of payment email from paypal. When i check the order status page it shows pending, When i change the order status to confirmed manually email is sent out to buyer and vendor with the pruduct purchase confirmation.

I have checked for pluginresponse and it is fine.

check the log



2013-08-21 05:27:11
message: plgVmConfirmedOrder order number: 2342019

2013-08-21 05:35:32
message: plgVmConfirmedOrder order number: 6854020

2013-08-21 06:14:45
message: plgVmConfirmedOrder order number: 0cda021

2013-08-21 06:55:58
message: plgVmConfirmedOrder order number: 454e022

2013-08-21 07:24:32
message: plgVmConfirmedOrder order number: e014023

2013-08-21 07:31:02
message: plgVmConfirmedOrder order number: 0c6d024

I am unsure why this is happening.
Thanks all in advance.
Title: Re: Order status is pending by default.
Post by: jenkinhill on August 22, 2013, 12:20:27 PM
VirtueMart 2.0 is about 18 months old. Are you really using that olde version? Current release is 2.0.22b
Title: Re: Order status is pending by default.
Post by: suvendu on August 22, 2013, 12:41:37 PM
Currently i am using VM 2.0.22a
Title: Re: Order status is pending by default.
Post by: suvendu on August 23, 2013, 07:33:35 AM
Hello anybody there to resolve my issue. I am really need URGENT!!!!!!!!!!! help.If somebody having issue to understand the issue i can explain the issue in some better way if possible.
Title: Re: Order status is pending by default.
Post by: Maxim Pishnyak on August 24, 2013, 09:51:33 AM
QuoteIn VM Configuration/Shop try turning on/off "Use the vendor email address" and make sure that you have correct entries for "Default Order Status to send email to vendor " in Configuration/Checkout.