VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: daniel__ on August 06, 2013, 10:47:15 AM

Title: Email not showing image (logo) in Outlook
Post by: daniel__ on August 06, 2013, 10:47:15 AM
The virtuemart sends the same email to gmail (the image is loaded correctly) and outlook (Failed to load the given URL).
This is in order confirmation.

In gmail i have this html code:

http://xxx/~mgxzbmdx/joomla/images/stories/virtuemart/vendor/logo.png

In Outlook this one:

https://dub113.mail.live.com/Handlers/ImageProxy.mvc?bicild=&canary=nUc%2fUMnrf0l9V5rzT3XB4Cb5axSzPUBWqwI5uP2ZjrU%3d0&url=http%3a%2f%2fx.x.x.x%2f%7emgxzbmdx%2fjoomla%2fimages%2fstories%2fvirtuemart%2fvendor%2flogo.png

Any idea about the reason?
Title: Re: Email not showing image (logo) in Outlook
Post by: Maxim Pishnyak on August 06, 2013, 13:23:14 PM
Outlook settings issue.
Title: Re: Email not showing image (logo) in Outlook
Post by: daniel__ on August 07, 2013, 01:42:15 AM
Quote from: Maxim Pishnyak on August 06, 2013, 13:23:14 PM
Outlook settings issue.
So, the outlook settings are wrong  only when the emails come from virtuemart and joomla?! Because is the only email where i have issues like 'Failed to load the given URL' in the image src
Title: Re: Email not showing image (logo) in Outlook
Post by: Maxim Pishnyak on August 09, 2013, 00:02:30 AM
Quote from: daniel__ on August 07, 2013, 01:42:15 AM
Quote from: Maxim Pishnyak on August 06, 2013, 13:23:14 PM
Outlook settings issue.
So, the outlook settings are wrong  only when the emails come from virtuemart and joomla?!
You're on forum about VM for Joomla, you know?

So yes.

Your case is not so special.

Things are revolving around VM and Joomla here.
































Maybe it's time to study a bit Outlook settings already?
Title: Re: Email not showing image (logo) in Outlook
Post by: daniel__ on August 19, 2013, 13:22:55 PM
The problem only occurs with emails from vm. So yes, there is nothing to study about configs in outlook.
Title: Re: Email not showing image (logo) in Outlook
Post by: jenkinhill on August 19, 2013, 14:59:11 PM
No, exactly the same url will be sent by VM, as there is no way it can determine which mail client will be used at the other end. So the question is why does craplivemail change the url? Maybe see http://windows.microsoft.com/en-gb/windows-vista/view-images-that-windows-mail-blocked
Title: Re: Email not showing image (logo) in Outlook
Post by: Maxim Pishnyak on August 19, 2013, 16:48:27 PM
Security Options probably?
Title: Re: Email not showing image (logo) in Outlook
Post by: daniel__ on August 19, 2013, 18:31:39 PM
But no one has this specific problem? Just to reproduce the same error.

I also tried a jpg, but the same still happens.

Thanks.
Title: Re: Email not showing image (logo) in Outlook
Post by: Maxim Pishnyak on August 20, 2013, 12:17:24 PM
Quote from: Maxim Pishnyak on August 19, 2013, 16:48:27 PM
Security Options probably?
What are your security options in Outlook?