VirtueMart Forum

VirtueMart 2 + 3 + 4 => Frontend Modules => Topic started by: Otto0815 on March 22, 2013, 14:04:58 PM

Title: Is there an Feddback/Testimonial Module out there?
Post by: Otto0815 on March 22, 2013, 14:04:58 PM
Hi,

in the past i've been unsing "JDTestimonials" but it seems that this is not further supported....

I'm searching for a Feedback/testimonial Module/Component wich can send an e-mail to the customer after x days of the purchase and ask for a feedback, wich then can be published on the webpage...

Is there something like this out there for VM2?

Thx
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: SodaJim on May 29, 2016, 02:46:20 AM
Just searching for the same functionality...

Could not locate any type of VM Testimonial C/M/P ...
Using the latest Joomla/VM Versions

Any direction appreciated !

Jim
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: Jörgen on May 29, 2016, 08:23:32 AM
Could this be something?
http://www.gjcwebdesign.com/joomla-virtuemart/virtuemart-20-product-review-component.html (http://www.gjcwebdesign.com/joomla-virtuemart/virtuemart-20-product-review-component.html)

Regards

Jörgen @ kreativ fotografi
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: Studio 42 on May 29, 2016, 10:50:59 AM
Jorgen , i think, it's not possible with this component. But yes, it's a nice idea to provide this for Virtuemart, but to do it corretly, this need to use a cron task.
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: GJC Web Design on May 29, 2016, 16:32:15 PM
QuoteCould this be something?
http://www.gjcwebdesign.com/joomla-virtuemart/virtuemart-20-product-review-component.html

Actually my component does exactly this... 

you can set reminder/request edittable emails to be set after a certain interval, a certain number of repeats at a settable interval and a total number

There is complete tracking of these reminders etc

http://www.gjcwebdesign.com/eximg/productreview/GJC_VMReview.1.6.0_Virtuemart_3_J3.pdf
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: Studio 42 on May 29, 2016, 17:23:35 PM
@GJC Web Design : Perhaps add it on the description? It's not very clear that you can do it.
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: GJC Web Design on May 29, 2016, 17:26:42 PM
Hi Patrick,

the info is all there...  http://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/product-review-for-virtuemart

e.g.  It can also be set up to send review reminder emails to the purchaser after a set period of time.
Old orders can be imported and the customer sent a fully configurable email asking if they would like to place a review.
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: SodaJim on May 30, 2016, 03:16:39 AM
Glad to see some dialogue on this issue/feature!

GJC,  I think my approach is to have a "testimonial" system allowing the customers to share their experience/satisfaction/quality products/service from the Site!  A product review is a nice feature; however, I did not see in reading documentation how the actual reviews can be placed/displayed in various places such as outside of the products page...
Additionally, how does your extension handle multiple products purchased from a customer should they purchase 15 items...?  Unsure if this extension could be modified or has options to only allow for a review of one particular order and be added to a file/db record that can be displayed as a module on a page or anywhere needed...

Thank you for your time!  Jim
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: SodaJim on May 30, 2016, 03:27:05 AM
John,

I did dig a little deeper and see that there may be potentially a way to utilize this extension in a manner to simulate a "Testimonial" Review...

Any direction appreciated,
Jim
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: lindapowers on May 30, 2016, 06:39:50 AM
Hello

If you just need a module to display vm reviews there are 2 that I know;

http://codeboxr.com/product/cbx-virtuemart-product-reviews/ nice support and works fine - commercial

http://wizweb.io/product/wiz-customer-product-reviews-pro-module-virtuemart/ - no support at all - free


Of course if you need a component that includes a review module too with full solution and plenty of features the best one is GJC's review component

Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: jenkinhill on May 30, 2016, 10:47:43 AM
Quote from: SodaJim on May 30, 2016, 03:16:39 AM
I think my approach is to have a "testimonial" system allowing the customers to share their experience/satisfaction/quality products/service from the Site! 

If you are serious about reviews then consider an "independent" reviews provider, such as Reevo (https://www.reevoo.com/), eKomi (http://www.ekomi.co.uk) or Feefo (http://www.feefo.com/web/en/).

Since the fake review campaigns in 2013 more consumers have become aware of how easy it is for reviews to be falsified.  eg http://www.theguardian.com/money/2013/jan/26/fake-reviews-plague-consumer-websites

And the public is regularly advised of the "possible" presence of fake reviews on TripAdvisor.
Title: Re: Is there an Feddback/Testimonial Module out there?
Post by: GJC Web Design on May 30, 2016, 14:35:27 PM
Hi Jim,
Quotehowever, I did not see in reading documentation how the actual reviews can be placed/displayed in various places such as outside of the products page...

there are different component views:
1. See all site reviews filtered and ranked by e.g. date/ rating / usefulness etc
2. See all reviews for a particular product displayed as above

in VM at the product detail all reviews for that product can be displayed as above

There is also a module incl. to display all or any reviews as above anywhere in the site

Quotehow does your extension handle multiple products purchased from a customer should they purchase 15 items...?
the customer receives only a single email per "order" ( can be resent etc) but then can, in their Account Management, review each product individually.

QuoteUnsure if this extension could be modified or has options to only allow for a review of one particular order and be added to a file/db record that can be displayed as a module on a page or anywhere needed...
Any review/s can de displayed from the incl. module and it wouldn't take much to adapt it to "order" only review as opposed to "product" only. Just no one has asked before.

you can see what it looks like here:

http://www.misterfesta.com/webstore/coordinati-tavola/piatti-doraemon-dettaglio
http://www.misterfesta.com/component/vmreview/?view=orderrev1ewss&productid=1374
(this view is SEF in latest version)