VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: kavitha_roopkumar on March 15, 2013, 19:56:16 PM

Title: State field is not populating in account details page
Post by: kavitha_roopkumar on March 15, 2013, 19:56:16 PM
Hello,

I am a beginner to virtuemart development. I am now using virtuemart 2.0.18 in Joomla 2.5.9.

I have problem in virtuemart cart flow. The state field is not getting populated on filling up bill to and ship to details.
I tried the options Activate Javascripts at the shop configuration and also enabling the "Language Javascript Fix" on Checkout tab but it doesn't solve my issue.

I am using rocket themes template and the website only has gantry framework js enabled.

This is a serious issue for me because this stops the new user registration on the shop.

Please help me on solving this issue.

Thanks.
Title: Re: State field is not populating in account details page
Post by: PRO on March 15, 2013, 20:53:34 PM
sounds like a javascrit conflict.

and are they choosing the state field?


do you have the JS for countries enabled?
Title: Re: State field is not populating in account details page
Post by: kavitha_roopkumar on March 18, 2013, 08:17:28 AM
Yes. I have all js enabled on the configuration setting of virtuemart
Title: Re: State field is not populating in account details page
Post by: kavitha_roopkumar on March 18, 2013, 08:20:06 AM
After I select Country field state field is not at all populating. Its still showing -Select- because of this new user registration is not possible on virtuemart.
Title: Re: State field is not populating in account details page
Post by: jenkinhill on March 18, 2013, 10:04:01 AM
Test using the Beez20 template. If the state field works there then the issue is most likely a JavaScript conflict with your Joomla template.
Title: Re: State field is not populating in account details page
Post by: kavitha_roopkumar on March 19, 2013, 04:34:55 AM
Hi jenkinhill,

Disabling my gantry framework doesn't help me to solve the issue. I have solved it in different way. Here is the the step that I followed to solve my issue. This may help some one who looking for it.

1. On Virtuemart Configuration > Go to SEO tab. Check the "SEO Disabled" option. By doing this setting has solved my issue.

2. Also make sure you have enabled all js option in template tab and disable "Language Javascript Fix" in Checkout tab.

Feeling happy after getting it solved. Thanks for all of your reply.

Thank you virtuemart team. Its a awesome component.