Print Page - vmError: Was not able to save the VirtueMart user data

Title: vmError: Was not able to save the VirtueMart user data
Post by: Srinivasan Mani on August 20, 2012, 19:22:16 PM

Dear All,

I come up with this error whenever i do any changes in the Virtuemart > shop section.

I'm using virtue mart 2.08e version in joomla 1.5.26.

please support me.

Srinivasan

Title: Re: vmError: Was not able to save the VirtueMart user data
Post by: dennis.g on August 22, 2012, 14:43:37 PM

Could be many things. Make sure the user who tries to apply the change is a super administrator. If that doesn't fix it, make sure there are no ACL limitations.

Title: Re: vmError: Was not able to save the VirtueMart user data
Post by: bytelord on August 22, 2012, 14:51:17 PM

Hi,

what do you enter?? show us an example and an screenshot please!

Title: Re: vmError: Was not able to save the VirtueMart user data
Post by: Jason Farmer on August 25, 2012, 00:13:21 AM

New installs of
Virtuemart 2.0.10
Joomla 2.5.6
PHP 5.3.5
MySQL 5.5.8
old vm tables imported into new db and Migration run

Same error - and when it fails, all details go back to as per the sample data. All the address fields are filled...
yet

Quotevmdebug self::$_jpConfig->lang en_gb
vmdebug vmTime: loadConfig db no: 0.011525869369507
vmdebug self::$_jpConfig->lang en_gb
vmdebug vmTime: loadConfig db no: 0.012421846389771
vmdebug getUserFieldsFor edit BT 1
vmdebug getUserFieldsFor edit ST 0
Info: COM_VIRTUEMART_MISSING_VALUE_FOR_FIELD
Info: COM_VIRTUEMART_MISSING_VALUE_FOR_FIELD
Info: COM_VIRTUEMART_MISSING_VALUE_FOR_FIELD
Info: COM_VIRTUEMART_MISSING_VALUE_FOR_FIELD
Info: COM_VIRTUEMART_CHECKOUT_PLEASE_ENTER_ADDRESS
Info: Vendor data stored
vmError: Was not able to save the VirtueMart user data

(http://prntscr.com/ecjqs)

I think this may be related to the address records - more investigation needed... any help appreciated

Title: Re: vmError: Was not able to save the VirtueMart user data
Post by: Jason Farmer on August 25, 2012, 03:09:35 AM

New installs of
Virtuemart 2.0.10
Joomla 2.5.6
PHP 5.3.5
MySQL 5.5.8
old vm tables imported into new db and Migration run

Added a couple of lines to the language file ... administrator\language\en-GB\en-GB.com_virtuemart.ini
COM_VIRTUEMART_MISSING_VALUE_FOR_FIELD="A required field is empty : %s"
COM_VIRTUEMART_CHECKOUT_PLEASE_ENTER_ADDRESS="Please enter information into all the required fields"

and then the problem became a little more visible

Its expecting some mandatory user defined fields that are not displayed and cannot be set in the form provided...

(https://www.dropbox.com/s/06z84cixugvhvuf/vmerror.png)

Title: Re: vmError: Was not able to save the VirtueMart user data
Post by: vverloop on September 26, 2012, 20:15:28 PM

Fill in the information required in the fields of:

Joomla > Administrator > Components > Virtuemart > Shop > Edit > Additional Information.

Title: Re: vmError: Was not able to save the VirtueMart user data
Post by: bytelord on September 26, 2012, 21:00:06 PM

Hello,

Also check shopper fields, may be some of them come with the migration. Disable them and test it again.

Regards

VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Srinivasan Mani on August 20, 2012, 19:22:16 PM