I am seeing that I am not the only one with problems with the UPS module.
I am using Joomla 2.5.3 and VM 2.0.2 I purchased the UPS module and installed everything as was documented. I am using plgvm_shipment_istraxx_ups_1.0.b and UPS Plugin 1.0.3 for Virtuemart 2.0.+ & Joomla 2.5+
My issue is that the website blows up when a user goes to checkout. I get an Server error 500
Server error
The website encountered an error while retrieving https://www.argowireless.com/index.php/shopping-cart/edit_shipment. It may be down for maintenance or configured incorrectly.
I cant get around this issue. I have a UPS account with a production level API key for most of the APIs but not not all. All the rest of the APIs are on test accounts.
Address Validation - City, State, ZIP Production
Address Validation - Street Level Test
Locator - Package Test
Pickup - Ground Freight Test
Pickup - Package Test
Quantum View - Package Production
Rating - Ground Freight Test
Rating - Package Production
Shipping - Ground Freight Test
Shipping - Package Test
Time In Transit - Package Production
Tracking - Package, Ground Freight, and Air Freight Production
UPS Signature Tracking - Package Production
UPS TradeAbility - Package Production
Any Suggestions?
Also note: The website only "blows up" when the user clicks on the "Select shipment" link. The user can login, add and remove products from the cart, enter payment information, But as soon as the user clicks select shipment i get the white screen of death and the HTTP500 error.
any information would be helpful.
thanks,
All I need the plug in to do is to calculate the shipping costs and put that charge into the cart. I don't need the plug in to actually book the shipment or process the shipping with UPS. We do all our shipping from a 3rd provider. I just need the shipping charges to be close that I don't loose money in the long run.
Right now I am offering free shipping till this issue is resolved, so I am loosing money right now.
Any ideas?
Thanks...
I have also uninstalled and installed the UPS plug in successfully and I have double checked my UPS account info and all is correct. I Just don't know where to start or what to troubleshoot, because I am not getting any kind of error it just breaks the whole website...
Hello RFIDBob, I am sorry that I see this so late. the forum was more meant to talk about and not to get support. First idea I can give you is to download the latest version, just look here http://extensions.virtuemart.net/my-orders/list. Second please use our contact formular here, http://extensions.virtuemart.net/vendor/virtuemart-extensions/contact