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#1
Dear Sirs,

In the categories, the website automatically selects 1 manufacturer and does not show products from another manufacturer. What did I do wrong and how can I put this back on all manufacturers on the category pages?

I searched the forum and the web but couldn't find anything.
Thank for any help in advanced.

Greetings,
Tom Rinkes

J4.4
VM 4.2.12

www.twr-trading.nl
#2
General Questions / Re: Error on Front End
Last post by ukfish1 - Today at 11:20:48 AM
Managed to sort this by downloading Akeeb Admin tools and using the Change Database Collation function

paul
#3
General Questions / Error on Front End
Last post by ukfish1 - Today at 11:03:08 AM
VM: 3.4.0
Joomla: 3.10.12

Hi

Ref: https://west5web-builder.co.uk/store/auto-b-detail

This has has been copied over to a new server but the product pages in Virteumert are not displaying correctly on the front end  such as at the above URL.

Error is:

1267  Illegal mix of collations (utf8mb4_unicode_ci,EXPLICIT) and (utf8mb3_unicode_ci,EXPLICIT) for operation 'ifnull'

The page should look like:

https://www.flightlinedecoys.co.uk/store/auto-b-detail

Thanks, Paul
#4
Hello Milbo,

I cannot find this configuration. In the Joomla config it's www. and every page i see displays with www.

How to solve?

Regards Michel
#5
Quote from: Milbo on Yesterday at 17:10:45 PMuse the hidden config reuseorders, just add reuseorders="" in the file

Okay, so this will probably bring out a lot more Pending or Cancelled orders? is that the only thing that will happen?

And it probably is

reuseorders=0

instead of

reusorders=""
#6
use the hidden config reuseorders, just add reuseorders="" in the file
#7
Quote from: Milbo on Yesterday at 16:38:45 PMIf a user does cancels the payment, there is an old pending order. First we just tried to use this order, but that created trouble, so this function should just delete this cancelled order.
It uses the orderId/ordernumber of the cart.

Okay but is it possible it deletes an order that is pending and after it then is paid? How is it possible that an order is paid and the system deletes the order?

Is it possible to disable this function? Or is it necessary ??

Or isn't it possible that an order that is pending and then paid, and is this order removed by an adminsitrator?
#8
If a user does cancels the payment, there is an old pending order. First we just tried to use this order, but that created trouble, so this function should just delete this cancelled order.
It uses the orderId/ordernumber of the cart.
#9
Hello

I have an order that is deleted. I cannot see if this is done by the system or by a user. In the model I have found this function:

deleteOldPendingOrder

Is it possible that the system deleted this order? The user actually paid the order after, so it paid a deleted order. In the database I can see the order_items still and it shows "Order deleted" in the comments which corresponds with the remove method in the tables file.

I find it weird because a lot of times i have Pending orders in my order list, and then a Confirmed order by the same user. Why does the system removes some orders and not the others? What is the treshhold for this? I find it weird that it removes orders it should never do this?
#10
General Questions / Cannot change my shipping addr...
Last post by finbarr69 - Yesterday at 10:25:57 AM
I'm trying to buy a bronze membership for VM (having previously had one that has expired) and it still has my old postal address in it (which might affect a card payment) but when I click on My Account to change the shipping address, it refreshes the page but otherwise nothing happens.