Issue with payment because the box "Terms of Payment" to agree is covered

[Otir]

We just upgraded our website to Joomla3 and customer has reported an issue  with payment because the box to check the Terms of Payment agreement is covered by a layout of envelopes (??)

Can someone help me figuring out how to correct this issue, please? Thanks you in advance.

[GJC Web Design]

they must be coming from your template..  have u tried with Firebug to identify where they come from?
They look like a font icon

[Otir]

Thank you GJC.

I honestly do not know how to use what I am seeing on Firebug. I do not even know what page to look at and how to use the information I see. As you can tell, I am out of my league, neither a developer nor a designer.
Thank you anyways, I appreciate that you gave me an idea of what could be causing the "bug".

[GJC Web Design]

live url?

[GJC Web Design]

found it

add anywhere in your css

.cart.customer-note, .cart.tos {
  background-image: none !important;
}

[Otir]

I did not thank you enough for your assistance! this is awesome for me. Thanks a lot!

[Otir]

I am still waiting for my help team to let me know that they tried to modify the css (I could not open the file and thought I did not have permission so I asked them)

So in the meantime I am trying to see why I cannot disable the mandatory checking of the box in VirtueMart.

I went to
Configuration
Checkout
and in the checkout settings the

Must agree to Terms of Service on EVERY ORDER   
Show Terms of Service on the cart/checkout   

are both unchecked

so I am not sure I understand why the unfortunate covered box must be checked by the user!
Should it not be NOT showing in my checkout cart?

Thanks again for your attention ~ I am getting nervous because there is a deadline for the tuition that needs to be paid via this checkout!

[jenkinhill]

Acceptance of terms is mandatory in the store sites in many countries. To really turn it off you shoiuld go to the shopper fields list and unpublish both agreed and tos fields.

[Otir]

Thanks Kelvyn!
I appreciate the tip a lot.

Hope that I can get the css fixed soon but in the meantime it will prove useful.

Thanks again for the help.