VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: The big on August 09, 2013, 00:22:27 AM

Title: Categories are not appearing
Post by: The big on August 09, 2013, 00:22:27 AM
Hello,

I am having a bit of trouble here.  I've had to reset  all tables and install sample data.  I've reconfigured Virtuemart but now the categories are not appearing at the front end.  I do not wish to do a reset again, I have a lot of categories (multilingual site).

This is where they should be : https://www.quickydoc.com/buy.html

Could somebody please help me?
Title: Re: Categories are not appearing
Post by: PRO on August 09, 2013, 01:56:09 AM
http://forum.virtuemart.net/index.php?topic=108285.0
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 02:05:45 AM
Thank you, but even when I remove the Multilingual shop and keep it in English, the result is the same
Title: Re: Categories are not appearing
Post by: PRO on August 09, 2013, 02:48:35 AM
Quote from: The big on August 09, 2013, 02:05:45 AM
Thank you, but even when I remove the Multilingual shop and keep it in English, the result is the same

is the English description filled in? & name etc. ?
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 02:56:55 AM
What do you mean by " Englishmen description filled in?"

Is this about shop info (although I doubt it) ?
Title: Re: Categories are not appearing
Post by: PRO on August 09, 2013, 13:02:43 PM
Quote from: The big on August 09, 2013, 02:56:55 AM
What do you mean by " Englishmen description filled in?"

Is this about shop info (although I doubt it) ?

the english description
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 13:09:22 PM
but the englisg description of what?

could you tell me where to put the description please
Title: Re: Categories are not appearing
Post by: Maxim Pishnyak on August 09, 2013, 13:52:30 PM
Pls post here a screen shot of your specific category settings. You need to have filled category description you know?
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 14:08:44 PM
I do not know what and where the category description.

Can somebody tell me where to find it?
Title: Re: Categories are not appearing
Post by: Maxim Pishnyak on August 09, 2013, 14:24:39 PM
Quote from: Maxim Pishnyak on August 09, 2013, 13:52:30 PM
Pls post here a screen shot of your specific category settings.
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 14:47:39 PM
is this it?

[attachment cleanup by admin]
Title: Re: Categories are not appearing
Post by: PRO on August 09, 2013, 14:56:30 PM
Quote from: The big on August 09, 2013, 14:08:44 PM
I do not know what and where the category description.

Can somebody tell me where to find it?


administrator/index.php?option=com_virtuemart&view=category

ITS EACH individual category

where you fill in the category details, like the name etc.
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 15:03:20 PM
here you go, I think it's this

[attachment cleanup by admin]
Title: Re: Categories are not appearing
Post by: PRO on August 09, 2013, 15:07:50 PM
fill in the category descriptions for EACH language



[attachment cleanup by admin]
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 15:16:14 PM
Ok, I shall do that, but I've never had to do that before, why do I have to put in a description now?
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 15:23:22 PM
As you can see I have updated category description (for a test) but categories are not appearing

[attachment cleanup by admin]
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 15:54:15 PM
any ideas on what has to be done next?
Title: Re: Categories are not appearing
Post by: jjk on August 09, 2013, 17:42:36 PM
Looks like your multilanguage configuration is incomplete. Please check your Joomla multilanguage configuration settings as well as your VirtueMart multilanguage configuration settings. You may compare your settings with the information available here: http://docs.virtuemart.net/tutorials/36-multilingual-store/99-multilanguage-setup.html
There are also some tutorials available on YouTube.

I can see a number of issues on the frontend of your shop.
1. Some menu items don't have a language tag assigned to it. On a multilingual site EVERY menu item should have a language tag.
2. You need a menu pointing to each of your categories, one for each language.
3. You need one menu item pointing to the homepage for each language. In your case one french home and one english home.

Also, please check, if your english language product descriptions are in the english language product tables ending with en_en in the database and the french are actually in the fr_fr tables.
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 19:24:51 PM
I've already done all of that and I already have a french and english home page.

In your first point you said that some menu items need to be assigned to a specific language.
Indeed, there is a menu that does not have any tages, this is normal, it is used for the terms of service.

I had reset all the tables two days ago, and the default categories were already showing, its just when I had deleted them to do new categories.*
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 19:27:21 PM
any other suggestions?
Title: Re: Categories are not appearing
Post by: PRO on August 09, 2013, 20:14:38 PM
do you have the descriptions filled in for all languages?


& products are NOT assigned to special shopper groups right?

Title: Re: Categories are not appearing
Post by: jjk on August 09, 2013, 22:59:10 PM
Quote from: The big on August 09, 2013, 19:24:51 PM
I've already done all of that and I already have a french and english home page.
Currently I don't see language tags for most of your menu items. When you over over any menu item, you should see either the fr or the en language tag in the url.

Quote
In your first point you said that some menu items need to be assigned to a specific language.
Indeed, there is a menu that does not have any tages, this is normal, it is used for the terms of service.
If you want your bilingual site to work correctly, each menu item has to be there in both language and every menu item needs a language tag. Otherwise the Joomla router (the piece of code which produdes the SEF urls) will frequently produce wrong urls and might redirect users i.e to the homepage. However, you may decide to unpublish some menu items, but they must exist.

QuoteI had reset all the tables two days ago, and the default categories were already showing, its just when I had deleted them to do new categories.*
When you deleted your categories, I suppose it is likely that your products are not assigned to the old category ids anymore. Check your database tables with phpMyadmin and look into the category tables (i.e. _virtuemart_categories_en_gb) and product tables (i.e. _virtuemart_product_categories) if your products are still assigned to the correct category ids.

Finally, I still don't see neither a french nor an english menu on your homepage which points to your individual shop categories. Also, your shop menu links should be configured to use the menu item type 'Virtuemart Categories layout'  or 'Frontpage'.

You can see a working example if you follow the link provided in this post: http://forum.virtuemart.net/index.php?topic=110005.0
Note the language tags in the urls if you hover over any of the menu items with your mouse.
Title: Re: Categories are not appearing
Post by: The big on August 09, 2013, 23:18:47 PM
yes description is filled in for all categories and no products are not assigned to particular shopper group.

But, lets say I uncheck  the Multilingual shop, and just keep everything in English, and I create new products assigned to new categories created, the categories still do not show, but products do!
Why is that, how can I fix it?
Title: Re: Categories are not appearing
Post by: The big on August 10, 2013, 00:02:47 AM
At the moment, I just want the categories to be fixed.
Would it be at all possible me giving you credentials for you to log in at the backend, and check for yourself, it would be much quicker than going back and forth?
Title: Re: Categories are not appearing
Post by: Maxim Pishnyak on August 10, 2013, 12:08:40 PM
Asking about half-multilingual web shop (only resolving categories issue) is close to be half-pregnant.

Come one, it's not so complex to do full multilingual setup on your web site.
Title: Re: Categories are not appearing
Post by: The big on August 10, 2013, 12:37:43 PM
But I've gone throught the steps about creating a multilingual shop.  Two languages (different modules and different menus assigned to a language).  Everything was working nicely before
Title: Re: Categories are not appearing
Post by: jenkinhill on August 10, 2013, 12:39:15 PM
The multi-lingual store tutorial has just been updated:  http://docs.virtuemart.net/tutorials/36-multilingual-store/99-multilanguage-setup.html
Title: Re: Categories are not appearing
Post by: The big on September 02, 2013, 18:59:24 PM
Hi, Okay I've followed al the steps that were shown on the video, but the categories are still not appearing.
Could you please help me, this has been going for too long now  :-\
Title: Re: Categories are not appearing
Post by: Maxim Pishnyak on September 03, 2013, 09:46:43 AM
You could pm me access and I'll try to help.
Title: Re: Categories are not appearing
Post by: The big on September 04, 2013, 18:01:21 PM
Any news on how to fix this?
Title: Re: Categories are not appearing
Post by: The big on September 07, 2013, 16:32:34 PM
Does anybody have any idea on how fix this?
Title: Re: Categories are not appearing
Post by: Maxim Pishnyak on September 15, 2013, 14:28:24 PM
At this point you absolutely need to remove sh404sef from your web site. This 3rd party extension could make resolving your issue extremely difficult.

What I did to help your web site in general:
1. Main vendor: added 2 two currencies (am I right?). Written URL. Filled Vendor details with '1'.
2. You need to have 3 templates for your 2 language web shop.
3. I filled Vendor for some categories, but this didn't help.
Title: Re: Categories are not appearing
Post by: The big on October 03, 2013, 10:57:28 AM
Hello !
I have disabled and removed sh404sef  from my site, but it hasn't changed anything. 
The categoriues are still not appearing!

Could somebody please help me, this has been going on now for some time.  Therefore I can't get things moving forward  :(

Kind Regards
Title: Re: Categories are not appearing
Post by: Maxim Pishnyak on October 03, 2013, 14:34:44 PM
Maybe your php version too old.
Title: Re: Categories are not appearing
Post by: The big on October 04, 2013, 16:29:47 PM
What do I have to do to change the PHP version?
Title: Re: Categories are not appearing
Post by: Maxim Pishnyak on October 06, 2013, 12:31:44 PM
Your hosting company is responsible for operating with this. Ask em.
Title: Re: Categories are not appearing
Post by: Maxim Pishnyak on October 08, 2013, 16:23:58 PM
Knowledge when or even after what action your issue happened could help a lot. Could you make a test on standard Joomla template?
Title: Re: Categories are not appearing
Post by: The big on November 04, 2013, 10:42:36 AM
A standard joomla template does not help this issue  :-\
any other solutions?
Title: Re: Categories are not appearing
Post by: The big on November 07, 2013, 09:39:15 AM
Can somebody help me ? I don't know what to do any more!  :-\
Title: Re: Categories are not appearing
Post by: directive on February 18, 2014, 23:16:12 PM
Did you solve this problem? I have the same problem too now :-(