Issue with Displaying only selected custom fields in orders

Started by marvays, April 17, 2024, 17:34:36 PM

Previous topic - Next topic

marvays

Hello everyone,

I am encountering an issue with Virtuemart on Joomla 3 where, sometimes, not just the selected custom fields but all custom fields are displayed in the product orders. This not only looks unprofessional but also leaves us confused about the specific variant the customer chose, as it displays all possible options.

This does not happen often and only occurs randomly. When I checked today, the product was purchased correctly.

Has anyone else faced this problem? What might be causing all custom fields to appear instead of just the selected ones? I've attached an image below to illustrate the issue. Any suggestions on how to resolve this would be greatly appreciated.

Joomla! 3.10.12 Stable | VirtueMart 3.8.9 10473



Thank you in advance for your help!