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Shipping method issue

Started by Fintan, November 10, 2011, 10:04:07 AM

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Fintan

Hello I have installed latest version "M"

When checking out and choosing shipping method I get this:
QuoteWe are sorry, no shipping method matches the characteristics of your order.

All my products are assigned to the "default" customer group as is the shipping method I created (the only one to choose from).
I have also limited the shipping method to my country (Switzerland).

Any ideas?

manch

Just an idea. Try to put away the country restriction. Maybe it helps...

alatak

HI,

You get that message if no Shipping address is set , or if the biiling address, when u son't have shipping address.

Is it the problem?

coeugh

Hello, i have the same problem

Please select a shipment method
Save    Cancel
We are sorry, no shipping method matches the characteristics of your order.

Anyone can help?

alatak

Hi,
Please try this:
In the function checkConditions of the plugin

replace
$address = (($cart->ST == 0) ? $cart->BT : $cart->ST);


by

$address = $cart->ST;
if (empty($address)) {
    $address = $cart->BT;
}

icey

I had this issue, the country restriction was breaking it.

I was inputting my shipping address as uk

my shipping module restricted to uk and ireland

but it doesnt work

iCon

Hi,

I want to enter a shipping method from the admin panel pages, white pages I get an error. In addition, when shopping I can not select shipping method.

wm 2, joomla 2.5

jenkinhill

iCon reported many times on the forum. Try using VM2.0.1d with J2.5.1 (or 2.5.2 if available yet).
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

brentonking

#8
I wasn't having this issue UNTIL I installed 2.0.1d ... ??? Any thoughts why?

I have updated AIO as well. I am running J1.5.

I have deleted and created new shipping and payment methods since updated, but still now luck. The shipment method for "Select Countries" Is now only a single select dropdown that places the selected country in then allows me to add another single after, and so on.... Surely that has to be a mistake? I'm not going to add them all individually. Can I leave it blank and it will apply to all countries? This should be multi-selection.

Note: Changing the shipping and payment method in the component settings, not the plugin - I left the plugins all as they were on install.

And I have the settings "Enable Automatic Selected Shipment?" and "Enable Automatic Selected Payment?" checked. Doesn't make a difference either way.

Even if I can change the php to pull the id row directly from the sql that would work fine for me at this point (ID 1 for both)

alatak

Hi,

QuoteCan I leave it blank and it will apply to all countries?
Yes. If you leave it blank, it means that you don't apply any condition for that field.

Quote. Can I leave it blank and it will apply to all countries? This should be multi-selection.
The countries is a multi selection. Did you tried to add severam countries and it does not work?

brentonking

QuoteYes. If you leave it blank, it means that you don't apply any condition for that field.
Thanks for that. I have put screen shot of my settings here:

Shipment Method Information: http://brentonking.com/downloads/virtuemart-2.jpg
Shipment Method Configuration: http://brentonking.com/downloads/virtuemart-1.jpg

QuoteThe countries is a multi selection. Did you tried to add severam countries and it does not work?
If you look at the virtuemart-1.jpg about you will see how the multi select looks. I have to select each individually though.
Would be better multi-select like the "VM - Shipment, By weight, ZIP and countries" plugin: http://brentonking.com/downloads/virtuemart-3.jpg

John2400

Using Joomla 1.7.5 and VM 2.0.1 e ( just updated)
* I did not change any setting and then bought a product-

* I too received this message -

"We are sorry, no shipping method matches the characteristics of your order."

* I am not at home( better computer) at the moment and cannot try the suggestion of changing the address: code yet.

I have now changed the shipping method by creating a new shipping method- and unpublishing the old. Still get same message - just though I'd give that a try.

John2400

I'll reply to my own - post because I had a little help here.

My shipping now works due to a setting in the product set up.

eg: When I went to make a new product
Products>> new+>> product information>>shoppergroup

* I read the small message that said ""select some option" so I did.  This for me should not be touched as I presumed that Default was the right choice.

Just leave it alone or change it back to "select some option"  - maybe that will help. It did for me.

Problem was solved - "thankyou to those who helped me"

brentonking

Good to hear John2400. My issue isn't the same, however I do think that it might be something similar (you know, selecting or deselecting a box somewhere) but I've gone through the lot and can't find an answer. Still can't get shipping or payment method to register.

John2400

brentonking,

Hi I'm using 1.7.5 and VM 2.0.1 (e) - "I rolled my shops back to 1.7.5 and it is running. may be settings in Joomla not VM?
But i'll keep looking