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500 - Internal Server Error when registiring new user

Started by CADO, March 25, 2014, 01:32:31 AM

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CADO

hi guys

When I try to register a new user with an existing user email address, my website shows a 500 - Internal Server Error instead of showing a warning message telling me
about the duplicated email address.

What could be causing this problem?

Regards

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

CADO

Thanks for the reply.
My host has managed to find and resolve the problem. It was caused by the fact that the logs/com_virtuemart.log.php file was missing.
In this situation Virtuemart was not able to log the errors. They have created that file and now the application returns error message when creating user with the same email account.

I hope this post helps other.

Thanks