No shipment method matches the characteristics of your order.

Started by fas, July 24, 2013, 12:53:25 PM

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fas

I can't manage to set properly the shop, it gives me always the error in the title! Either if i am logged or not. I've read many topics but i can't figure out what's the problem; i've also enabled the debug mode and this is the output:

JFactory::getLanguage()->getTag() en-GB
vmdebug self::$_jpConfig->lang en_gb
vmdebug vmTime: loadConfig db no: 0.0050580501556396
vmdebug Start used Ram 7.5M
vmdebug my customer number $userModel
vmdebug getShopperData customer_number 0
vmdebug shipmentmethod Corriere = FALSE for variable weight = 0 Reason: is NOT within Range of the condition from 1 to 10
vmdebug shipmentmethod Corriere = FALSE for variable order amount = 0 Reason: is NOT within Range of the condition from 1 to 100
vmdebug shipmentmethod Corriere = FALSE for variable zip = 0 Reason: is NOT within Range of the condition from 1 to 99999
vmdebug shipmentmethod Corriere = TRUE for variable virtuemart_country_id = , Reason: Country in rule or none set
vmdebug vmTime: VirtuemartControllerCart Finished task edit_shipment: 0.63558483123779
vmdebug End used Ram 17.25M
vmdebug Peak memory peak 17.25M


Probably I need to edit the variables that are indicated in shipmentmethod rows, but I don't understand where i have to do it. Can you give me an help?

If you want to give a look, the url is http://www.gruppofas.eu/armines2/en/e-shop-e/categories.html?virtuemart_category_id=0

Thanks  ;)

Maxim Pishnyak

#1
Could you post here screen shot (censored by you) of your payment method setup?
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damz101

im having the same issue when i select shipment method this comes up 


[attachment cleanup by admin]

Maxim Pishnyak

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damz101


Maxim Pishnyak

Everything looks fine. What about first tab of this payment method?
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damz101

Quote from: Maxim Pishnyak on July 24, 2013, 22:20:15 PM
Everything looks fine. What about first tab of this payment method?

the first tab is selecting the type of ups service. i have no idea why im getting the  "No shipment method matches the characteristics of your order." error when i try to select the shipment method

Maxim Pishnyak

Quote from: damz101 on July 24, 2013, 22:23:13 PM
the first tab is selecting the type of ups service.
Not only. There could be also configured shopper group (could be potential issue).

Also UPS could need filled product weights.
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fas

Here screenshot of shipment configuration :)

[attachment cleanup by admin]

Maxim Pishnyak

So what were characteristics of your order? Order amount and weight?

Also I saw debug option turned on on your web shop and I wasn't able add to cart as well.
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fas

I try to add one item of any object, but it give me always that message. I configured the weight of all the items entering 1 kg.

I activated debug mode to try to understand better, but with debug turned off it is the same, doesn't work :(


Maxim Pishnyak

Quote from: Maxim Pishnyak on July 25, 2013, 15:51:10 PM
Also I saw debug option turned on on your web shop and I wasn't able add to cart as well.
I'm simply not able to test your issue myself. Fix that.
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fas



Maxim Pishnyak

Still I'm not able to order 1st wine product.

Give me a link to an orderable product pls.
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