Author Topic: vendor being emailed on every order status change.. how do you stop that ?  (Read 3073 times)

16vmini

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Hi , first question , i have done a few searches but cant find the answer...

I am just setting up a online shop for someone , first time i have used VM  ( v2 in this case )
Every time a order status is changed , the cusomer gets an email ( good ) .. but also my vendor ?  is there anyway to stop this ?

as he would like an email confirmation of the order when customer gets one , but as he is the person changing status to sent , he finds it silly that he then gets sent an email telling him its sent.

is this how it works ? have i set something up wrong ?

any advice would be great

cheers

Matt

16vmini

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can anyone just confirm if this is standard behaviour ?

regards

Matt

Botanick

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i still wait for an answer too!!  :-\

16vmini

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so its email both customer and shop owner every time a status is changed for you correct ?

regards

Matt

Botanick

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yes i check the option to don't send the email and the system do it no matter what  :-\

16vmini

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yes i check the option to don't send the email and the system do it no matter what  :-\

what check box are you talking about ? the one on the orders page ?

Matt

agrupe

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Hi,

is there any solution to this? Some days I fulfill more than 200 orders. It would be "Self-Spaming" to get all this unnecessary confirmation-messages.


Thanks

Andreas

vmuser2

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #7 on: September 28, 2012, 11:56:02 am »
Hello,

can anybody give an fix for this today? I have the same problem.

vmuser2

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Hi,

i have the same Problem. Is there way to disable the Mails to Vender if orderstatus is change?

I JUST would like to get a mail if a new order is placed.

I´m sorry for my english... (I´m German)

stepino

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Hello,
any solution for this?

Please... :-)


Stepan