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Author Topic: vendor being emailed on every order status change.. how do you stop that ?  (Read 3396 times)

16vmini

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vendor being emailed on every order status change.. how do you stop that ?
« on: March 20, 2012, 18:16:49 pm »
Hi , first question , i have done a few searches but cant find the answer...

I am just setting up a online shop for someone , first time i have used VM  ( v2 in this case )
Every time a order status is changed , the cusomer gets an email ( good ) .. but also my vendor ?  is there anyway to stop this ?

as he would like an email confirmation of the order when customer gets one , but as he is the person changing status to sent , he finds it silly that he then gets sent an email telling him its sent.

is this how it works ? have i set something up wrong ?

any advice would be great

cheers

Matt
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16vmini

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #1 on: March 30, 2012, 15:41:28 pm »
can anyone just confirm if this is standard behaviour ?

regards

Matt
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Botanick

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #2 on: March 30, 2012, 16:09:00 pm »
i still wait for an answer too!!  :-\
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16vmini

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #3 on: March 30, 2012, 19:49:38 pm »
so its email both customer and shop owner every time a status is changed for you correct ?

regards

Matt
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Botanick

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #4 on: March 30, 2012, 23:08:50 pm »
yes i check the option to don't send the email and the system do it no matter what  :-\
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16vmini

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #5 on: March 31, 2012, 14:08:45 pm »
Quote from: Botanick on March 30, 2012, 23:08:50 pm
yes i check the option to don't send the email and the system do it no matter what  :-\

what check box are you talking about ? the one on the orders page ?

Matt
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agrupe

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #6 on: June 12, 2012, 12:15:54 pm »
Hi,

is there any solution to this? Some days I fulfill more than 200 orders. It would be "Self-Spaming" to get all this unnecessary confirmation-messages.


Thanks

Andreas
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vmuser2

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #7 on: September 28, 2012, 11:56:02 am »
Hello,

can anybody give an fix for this today? I have the same problem.
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vmuser2

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #8 on: October 18, 2012, 14:16:45 pm »
Hi,

i have the same Problem. Is there way to disable the Mails to Vender if orderstatus is change?

I JUST would like to get a mail if a new order is placed.

I´m sorry for my english... (I´m German)
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stepino

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Re: vendor being emailed on every order status change.. how do you stop that ?
« Reply #9 on: October 22, 2012, 12:07:41 pm »
Hello,
any solution for this?

Please... :-)


Stepan
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