Author Topic: Cannot save changes to Config or Shop  (Read 17447 times)

Dick_K

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Cannot save changes to Config or Shop
« on: March 09, 2012, 12:45:59 pm »
Brand new clean install of J2.5.2 and Virtuemart 2.0.2 - no errors....
install 2.0.2_ext_aio, no errors.

Go to Virtuemart config....make changes and click on "save & close" nothing happens - no changes saved....click on "Save" same problem....

go to Shop settings .... same problem - cannot save any changes. Using Firefox 10.0.2 same problem in IE. Javascripting is on and working....

Anyone have any ideas.....??


Dick_K

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Re: Cannot save changes to Config or Shop
« Reply #1 on: March 13, 2012, 12:26:52 pm »
Searching for hours reveals nothing......and STILL NO RESPONSE!! or should that be NO SUPPORT FOR THE PRODUCT!!

I have reproduced this problem several times and even went thru the J1.5.25/VM1.1.9 via jUpgrade path to J2.5.2 - still have the same problem. Can not even get to the Tools & Migration step because I cannot switch on "Enable database Update tools".

I do not believe I am the only one in the world to have this problem, it is so reproducable......


seyi

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Re: Cannot save changes to Config or Shop
« Reply #2 on: March 13, 2012, 12:45:05 pm »
Turn on debug mode in global configuration. Maybe there is a MySQL error somewhere. If so debug mode will fish it out.
Seyi A
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   - AwoAffiliate - http://awodev.com/products/joomla/awoaffiliate

Dick_K

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Re: Cannot save changes to Config or Shop
« Reply #3 on: March 13, 2012, 13:34:08 pm »
Can't switch on anything..... The problem is not being able to save any changes in config - so cannot switch on debug....   

Thanks for responding...Banging your head against a brick wall on your own is no fun - at least complaining to someone about the headache helps...

This also seems to be a WinXP problem !!!


seyi

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Re: Cannot save changes to Config or Shop
« Reply #4 on: March 13, 2012, 13:37:59 pm »
I meant joomla config.  In the admin section site->global configuration->server tab, i think.
Seyi A
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jenkinhill

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Re: Cannot save changes to Config or Shop
« Reply #5 on: March 13, 2012, 17:54:14 pm »
And make sure you are set as Vendor. http://forum.virtuemart.net/index.php?topic=99353.0
Kelvyn

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Currently using VirtueMart 4.0.8 10748  J3.10.11 PHP 7.4.30

Dick_K

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Re: Cannot save changes to Config or Shop
« Reply #6 on: March 14, 2012, 17:04:23 pm »
@ jenkinhill

To repeat myself  "The problem is not being able to save any changes in config - so cannot switch on debug" or Vendor or any other Virtuemart settings....

@ seyi

Thanks - tried that and could not see any database or other errors....Layout seems funny - see attachment...



[attachment cleanup by admin]

PRO

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Re: Cannot save changes to Config or Shop
« Reply #7 on: March 14, 2012, 18:13:42 pm »
where are your tabs in the picture?

I would take a clean package, and install it on top

Dick_K

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Re: Cannot save changes to Config or Shop
« Reply #8 on: March 15, 2012, 00:29:35 am »
Brand new clean install of J2.5.2 and Virtuemart 2.0.2 - no errors....
install 2.0.2_ext_aio, no errors.

Milbo

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Re: Cannot save changes to Config or Shop
« Reply #9 on: March 15, 2012, 00:32:22 am »
It is a js problem, the menu is not closed.
Should I fix your bug, please support the VirtueMart project and become a member
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Extensions approved by the core team: http://extensions.virtuemart.net/

Dick_K

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Re: Cannot save changes to Config or Shop
« Reply #10 on: March 15, 2012, 15:05:49 pm »
It is a js problem, the menu is not closed.

Now this is what I call a completely UNHELPFUL comment.....Again to repeat myself "Using Firefox 10.0.2 same problem in IE. Javascripting is on and working...." see attachment....stock standard Firefox installation on WindowsXP and it is only Virtuemart that has a problem ...maybe you should fix your js coding ??

[attachment cleanup by admin]

PRO

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Re: Cannot save changes to Config or Shop
« Reply #11 on: March 15, 2012, 16:57:59 pm »
if you dont have data in the shop yet.

Re-install, and "install sample data"

Then, set yourself to vendor if you are not

dartarvo

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Re: Cannot save changes to Config or Shop
« Reply #12 on: May 15, 2012, 01:59:27 am »
Same thing here,  in local environment( no internet) using winXP Pro SP3, apache 2.2.21 win32 and php 5.3.10 :

Brand new clean install of J2.5.4 and Virtuemart 2.0.6 - no errors...
install 2.0.6_ext_aio, no errors.
Using latest firefox, chrome and ie.

The error is:  i cannot save anything in virtuemart backend, i can add my self as vendor, i get no error in debug mode, using Bluestork - Default  admin template and installed nothing else than virtuemart and ext_aio
It seem like the (Save & Close button / Save button / Cancel button ) dont have a link or action.

I can go anywhere, i can fill the field but it does not save.   It does  not even reload when i click the button.
In the configuration panel i have  an  option called  (Use external google jquery library) set as default, i can disable it but i cant save... so it is useless


Any help would be appreciate


dartarvo

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Re: Cannot save changes to Config or Shop
« Reply #13 on: May 15, 2012, 02:14:33 am »
Fixed for me,

I think it is related the the jquery, in an no internet mode it was not able to load the jquery from an external server. The step i took was to open the administrator/components/com_virtuemart/virtuemart.cfg file with a txt editor and change the line : google_jquery=1 to google_jquery=0. After having save the file, i had to go to the virtuemart backend / Tools / Tools & migration / Renew config by file. This was done for me and everything work now in my local(non internet) environment.

I hope this will fix yours

Milbo

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Re: Cannot save changes to Config or Shop
« Reply #14 on: May 16, 2012, 00:12:25 am »
That is exactly the way to go, the reason I created this with the file. When even the tools are not accessible it is enough to delete the entry in the virtuemart_config table.

And as I said before. It is a jquery problem.
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/