Author Topic: 12 Item limit - Cart Crash  (Read 10495 times)

jaybird2024

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12 Item limit - Cart Crash
« on: March 09, 2012, 05:22:12 am »
As soon as you add to cart on the 12th item then the cart goes empty.
Is this a setup issue or a bug?

Thanks

Virtuemart 2

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Re: 12 Item limit - Cart Crash
« Reply #1 on: March 09, 2012, 12:10:42 pm »
its not a bug

simbus82

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Re: 12 Item limit - Cart Crash
« Reply #2 on: March 09, 2012, 16:04:52 pm »
Joomla! 2.5.16 & VM 2.0.24b

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Re: 12 Item limit - Cart Crash
« Reply #3 on: March 09, 2012, 16:25:56 pm »
it will have to be something on the server, or a joomla configuration

Milbo

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Re: 12 Item limit - Cart Crash
« Reply #4 on: March 09, 2012, 16:36:59 pm »
Use vmdebug and take a look on the used ram peak
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jaybird2024

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Re: 12 Item limit - Cart Crash
« Reply #5 on: March 11, 2012, 16:25:59 pm »
 Start of shopping:
 
        vmdebug self::$_jpConfig->lang en_gb
        vmdebug vmTime: loadConfig db no: 0.00460696220398
        vmdebug Start used Ram 5.5M
        vmdebug vmTime: VirtuemartControllerVirtuemart Finished task : 0.609967947006
        vmdebug End used Ram 10.75M
        vmdebug Peak memory peak 10.75M

At around 8 products it stays at around here:

Message

        vmdebug self::$_jpConfig->lang en_gb
        vmdebug vmTime: loadConfig db no: 0.00447297096252
        vmdebug Start used Ram 5.5M
        vmdebug vmTime: VirtuemartControllerCategory Finished task : 0.335774183273
        vmdebug End used Ram 11M
        vmdebug Peak memory peak 11M



11th product when I hit continue shopping then:

        vmdebug self::$_jpConfig->lang en_gb
        vmdebug vmTime: loadConfig db no: 0.00448417663574
        vmdebug Start used Ram 5.5M
        vmdebug vmTime: VirtuemartControllerCategory Finished task : 0.244910001755
        vmdebug End used Ram 10.75M
        vmdebug Peak memory peak 10.75M


12th product when I hit continue shopping then the cart empties:
Message

        vmdebug self::$_jpConfig->lang en_gb
        vmdebug vmTime: loadConfig db no: 0.00450205802917
        vmdebug Start used Ram 5.5M
        vmdebug vmTime: VirtuemartControllerCategory Finished task : 0.258614063263
        vmdebug End used Ram 10.5M
        vmdebug Peak memory peak 10.5M






Joomla Version 1.7.3
VM 2.02

Hardware/OS:
i686 Linux 2GB RAM

Apache version    1.3.42
MySQL version    5.0.95-community

PHP-INFO:
PHP version    5.2.17
memory_limit (Maximum amount of memory a script may consume) 100MB
max_input_time 50
max_execution_time 60

OK, any suggestions?
Thanks


message modified to give more detailed debug messages.

deck1187hw

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Re: 12 Item limit - Cart Crash
« Reply #6 on: March 13, 2012, 18:14:10 pm »
It happens the same here, when I add the 12 product in the cart the cart goes empty with no reason...

jaybird2024

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Re: 12 Item limit - Cart Crash
« Reply #7 on: March 14, 2012, 19:26:23 pm »
it will have to be something on the server, or a joomla configuration

What exactly does it have to do with?
Should these not be server requirements listed before anyone installs?

jaybird2024

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Re: 12 Item limit - Cart Crash
« Reply #8 on: March 16, 2012, 11:06:42 am »
Please help, this trouble is on a LIVE web site.

I can hardly think it is a server issue, I run many joomla VM sites on my server.

PLEASE - What configs could cause this problem?

How to stop the 12 item  cart crash?

Thanks.

Urs

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Re: 12 Item limit - Cart Crash
« Reply #9 on: March 16, 2012, 11:13:01 am »
Same problem here!

And if i put 17 things in the cart - show cart - only 5 things in there.

regards


Urs

Sensei2

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Re: 12 Item limit - Cart Crash
« Reply #10 on: March 19, 2012, 12:09:03 pm »
I have the same bug. Cannot add more then 5-6 items. Then cart became empty. I noticed, it is happened more when changing category. But in fact no explanation.
Please help, my site http://www.elastotechnic.com/index.php/ru/katalog - you can try to add 7 items! It is a problem!!!
Virtuemart's developers, when this problem will be resolved, will be update soon? I made much work but now all this is not working!!!

jaybird2024

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Re: 12 Item limit - Cart Crash
« Reply #11 on: March 20, 2012, 19:05:15 pm »
Ok time for a rant. I don't usually do this but I have trusted and supported VM for many years, I even made public extensions for it.

Time used to take less than 24 hours to get an issue addressed/fixed in virtuemart.
Ever since VM 2, support has gone downhill, it has been almost 2 weeks since my issue was first posted in this thread.

Why complain about free open-source code and support? TRUST!
Over 900 items in my database and it is upsetting to my client because of lost sales.
Silly me for not testing mass volume orders before trusting virtuemart to be stable and have reliable support.

I am obviously not the only person in need of help on this issue, our clients are loosing money!

VM2 support responses, IF ANY, are now in unintelligible broken English. I am not against international brotherhood/sisterhood but for goodness sake, lets remember what language the forum started in and predominately required by its users! Did we subcontract to foreign support that does not understand basic English?

TYPICAL CURRENT QUESTIONS & REPLIES:
USER: "Feature XYZ does not work, how do I fix it."
NEW DEVELOPER: "Yes, the new version is developed for XYZ feature."
WTF?

WHAT THE HELL HAS HAPPENED TO VIRTUEMART?
This used to be the greatest Joomla Component ever!

At this rate, if LIVE-CART or another top open-source cart ever gets into the Joomla business, VM will be history.

If support is short on help, perhaps a subscription based support is in order? I would gladly pay a small monthly fee of like $5.00 for access to on the spot support. People in the business of installing shopping carts are usually making money, such a small fee would not be a hinder so many would pay.

Ok, my rant and offer to a solution is done.
I really love virtuemart, which is the reason I hate to see it go to crap.


Meanwhile, can someone PLEASE tell us how to fix this cart emptying issue?
Our clients are loosing money and VM is loosing credibility!

Thanks

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Re: 12 Item limit - Cart Crash
« Reply #12 on: March 22, 2012, 15:39:59 pm »
Jaybird,

Have you tried with and without SEF?

Whats the session lifetime set to?

Have you tried to install the site on a development domain and convert to J2.5?

Have you examined it with httpfox?

Have you posted a url in this thread?

Are there any joomla security plugins/components installed?


Besides this thread where there seems to be 2 people with the same problem, I have not heard of this. I cannot reproduce it.
and there has not been a url posted.

deck1187hw

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Re: 12 Item limit - Cart Crash
« Reply #13 on: March 22, 2012, 16:41:18 pm »
Jaybird,

Have you tried with and without SEF?

Whats the session lifetime set to?

Have you tried to install the site on a development domain and convert to J2.5?

Have you examined it with httpfox?

Have you posted a url in this thread?

Are there any joomla security plugins/components installed?


Besides this thread where there seems to be 2 people with the same problem, I have not heard of this. I cannot reproduce it.
and there has not been a url posted.


Hi BanquetTables.pro

- I tried in Joomla 1.7 and the latest Joomla 2.5.3
- Session Lifetime is set to 120 mins (database)
- I tried with and without SEF

I don't know if I' wrong but I realize that when a user add an item to the cart, the The user session stores a really big variable. And this multiplied by 11 it's really huge.
Wouldn't be better to add a variable for each article in the cart?

Thank you very much in advance.

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Re: 12 Item limit - Cart Crash
« Reply #14 on: March 23, 2012, 11:51:37 am »
What do you have set for?
mysql   or mysqli?