Author Topic: Customer text not added to order and title of text input missing  (Read 4079 times)

vigier

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Customer text not added to order and title of text input missing
« on: February 27, 2012, 23:46:53 pm »
Hi,

I got the first part of the customer text input working. A customer can input the width and the height of the article and select some other options.
If you look at the shopping cart, it shows the values, but without the title of the field and the values aren't separated by a space of something else. All the other selections (from dropdowns) do show up as they should. That's the first problem.
When the customer places the order and I look at the order, the values from the input boxes are gone. The aren't in the description anymore. That's the second problem.

Anyone knows what to do? I attached an image with screencaptures of the process.


Kind regards,
Vigier

vigier

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Re: Customer text not added to order and title of text input missing
« Reply #1 on: February 28, 2012, 22:44:30 pm »
Small update: I looked in the virtuemart_order_items table and the values of de customer_text_input fields haven't been saved to the product_attribute field!! No wonder it isn't shown in the final order...
So whatever I type in those text_input boxes, it just doesn't save them...

rustle

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Re: Customer text not added to order and title of text input missing
« Reply #2 on: February 29, 2012, 00:04:16 am »
Hello vigier

I know this has nothing to do with your problem

but can you help me by explaining how you were able to achieve multiple drop-down selector menus like you have above?

Thank you in advance

vigier

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Re: Customer text not added to order and title of text input missing
« Reply #3 on: February 29, 2012, 00:11:24 am »
Easy:
1. create custom product fields (cart-variant), one for each dropdown list you want. Let's say a product field Color and a field Size
2. go to your product, if you want 3 different colors, add the custom field Color three times
3. fill in the colors in the blocks that appear a few centimeters below
4. repeat the same for size
there you are

rustle

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Re: Customer text not added to order and title of text input missing
« Reply #4 on: February 29, 2012, 00:47:38 am »
Thank You Vigier

Worked like a charm

zzsser

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  • I love virtuemart but I dislike bugs :-(
Re: Customer text not added to order and title of text input missing
« Reply #5 on: March 13, 2012, 14:13:16 pm »
See this problem with more details here: http://forum.virtuemart.net/index.php?topic=98786.msg328696#msg328696

At this time, there is still no solution  :'(  :'(

giako

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Re: Customer text not added to order and title of text input missing
« Reply #6 on: April 06, 2012, 14:35:11 pm »
Hi,
can I test you plugin?

I can try to solve your problem.

Thankyou.