Author Topic: Custom Text Fields - Edit Product Removes Text  (Read 2387 times)

jvista

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Custom Text Fields - Edit Product Removes Text
« on: January 27, 2012, 23:00:03 pm »
Finally got the Product Custom text fields working.  However, when a customer goes to edit a product that has a custom text field that's already in their cart, the custom fields are removed.

Is there a way to keep the customers custom fields with the product if they attempt to edit the product?

Thanks
John

jenkinhill

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Re: Custom Text Fields - Edit Product Removes Text
« Reply #1 on: January 27, 2012, 23:16:42 pm »
How is your customer able to edit a product?
Kelvyn

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lipes

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Re: Custom Text Fields - Edit Product Removes Text
« Reply #2 on: January 28, 2012, 00:22:05 am »
If the costumers edit the "entire" fields in products they edit the price, etc.. etc... lol :) in a few minutes the webstore will goes to an bankruptcy zone..

I think that maybe he's referring to costumers edit the "Costum fields" in the products... :)

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Re: Custom Text Fields - Edit Product Removes Text
« Reply #3 on: January 28, 2012, 03:55:41 am »
jvista, the only thing you can edit in the cart is quantity.

If you go back to the product page, the text field is going to be empty. ( on the product page, not in the cart)
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jvista

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Re: Custom Text Fields - Edit Product Removes Text
« Reply #4 on: January 30, 2012, 14:22:49 pm »
So for example... I am a customer and I am purchasing a hat with a name printed on in.  I enter the name to be printed in the custom text field on the product. When reviewing my cart I realize that I misspelled the name.  Is there a way for me to go back and simply edit the name I misspelled or would I need to delete the product then go back and re-add the product to my cart with the correct spelling?

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Re: Custom Text Fields - Edit Product Removes Text
« Reply #5 on: January 30, 2012, 16:14:00 pm »
re-add
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