Author Topic: [solved] styling stripped from product descriptions  (Read 2515 times)

dontflinch

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[solved] styling stripped from product descriptions
« on: January 09, 2012, 22:27:17 pm »
Hi,

I have been entering the products into our new VM2 store with no problems (I am super admin).

I added a second user to help me while I work on other things (she is a regular 'Administrator') and when she enters information into the product descriptions (or even edits old descriptions) it strips out all the html except for an opening and closing p tag.

any ideas what is causing this and how I can fix it?

I looked under both the shop config and the shopper menu.  in shopper menu when I try to save after adding her to "Administrator" in the group setting I get this error:
Quote
vmError: storing user adress dataTableVmusers: :bind failed. Invalid source argument.
Info: User data stored

thanks


edit:  I was trying to change the setting on the "general user information" tab, but when I switched to the "additional information" tab I was able to successfully change the permissions.  however the code is still being stripped.

edit2:  I updated her status from "storeadmin" to just "admin" on the additional information" tab and now it is letting her edit normally.

PRO

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Re: styling stripped from product descriptions
« Reply #1 on: January 10, 2012, 02:42:44 am »
Look in shoppers. Your permission needs to be admin. Super user (cant remember which)
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Anypc

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Re: styling stripped from product descriptions
« Reply #2 on: January 13, 2012, 08:52:21 am »
Could also be the editor you use.

If you use (for example) Cute-Editor as default, but she has default something else, your layout could be screwed up.

I only got my layout to work with copy-paste with cute-editor.
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dontflinch

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Re: styling stripped from product descriptions
« Reply #3 on: January 13, 2012, 16:08:29 pm »
hi there, I guess I should have posted a reply rather than just editing in the result:

Quote
I updated her status from "storeadmin" to just "admin" on the "additional information" tab and now it is letting her edit normally.

pkpkpkpk

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Re: [solved] styling stripped from product descriptions
« Reply #4 on: January 31, 2012, 21:20:24 pm »
Thank you very much for such a useful discussion.... ;)