Author Topic: Successful transaction not showing up in Authorize.net  (Read 5888 times)

coomerguy

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Successful transaction not showing up in Authorize.net
« on: October 24, 2011, 18:49:21 pm »
I'm a relative novice and both VirtueMart and Authorize.net.  I hired a developer, who can't seem to get this figured out . . . so I'm taking this into my own hands.  My client has set up an Authorize.net account.  I have followed numerous instructions on how to get the Virtuemart Credit Card stuff set up and integrated.

I went through many test orders and get SUCCESSFUL transactions in Virtuemart.  I see the order, I get the confirmation email, etc.  But when I log into Authorize.net, I see no transaction.  ANY idea on where to start?  Additional questions?  I'm in desperate need to figure this out immediately.

PRO

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Re: Successful transaction not showing up in Authorize.net
« Reply #1 on: October 24, 2011, 20:01:19 pm »
are you looking at "unsettled transactions"

I do NOT do development work for hire.

coomerguy

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Re: Successful transaction not showing up in Authorize.net
« Reply #2 on: October 24, 2011, 20:07:36 pm »
Yes, that is where I'm looking to see them.  Is it at all possible that something goofy is happening with the TEST MODES?  I have both in test mode (authorize and virtuemart) and I am using a fake CC number that I found in one of these forums for testing.  Should I be doing something different?

PRO

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Re: Successful transaction not showing up in Authorize.net
« Reply #3 on: October 24, 2011, 20:16:01 pm »
I dont know if you can have successful transactions with test mode.

I would call auth.net
I do NOT do development work for hire.

coomerguy

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Re: Successful transaction not showing up in Authorize.net
« Reply #4 on: October 24, 2011, 20:41:17 pm »
Ah, yes.  That was it.  I thought test transactions showed up successfully, but didn't process.  Thank you so much.