Author Topic: "Ask a question about this product" not sending email  (Read 1615 times)

Acceleral

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"Ask a question about this product" not sending email
« on: August 15, 2011, 03:13:54 am »
Joomla = 1.1.23
VM = 1.1.9

The "Ask a question about this product" button drops into the query form page and after you submit returns "Thank you for your Enquiry. We will contact you as soon as possible."

But VM is not sending an email to the Email address in the store "Contact Information" configuration.

I know that VM can send emails because I receive invoices and new user registration.

Any ideas welcome?

eddieman

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Re: "Ask a question about this product" not sending email
« Reply #1 on: September 12, 2011, 13:00:27 pm »
It worked at my store.

If your emailadres is the same as your mailsettings in the global configurations in Joomla then the email will not be send. Change your emailadres (other domain) in the store "Contact Information" configuration.

Good Luck!!  ;)