Author Topic: Problem whit email  (Read 1122 times)

jmadera

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Problem whit email
« on: July 21, 2011, 13:59:28 pm »
Hi good afternoon,

My problem is as follows:

The system does not send order confirmation emails to customers.
Does not send emails to the admin notifying the order.
However if I update the order if it send the mail to the customer and this is received correctly.

Thank you very much.

jenkinhill

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    • Jenkin Hill Internet
Re: Problem whit email
« Reply #1 on: July 21, 2011, 23:32:13 pm »
You have not supplied enough information.

What version of Joomla/VirtueMart are you using?

What is the Joomla mail setting - phpmailer/smtp etc?

Are you on a cheap shared host, such as Godaddy or worse?

Is this a new site where mail does not work or an old established site which has suddenly got mail problems?

I have deleted your duplicate posts.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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