Author Topic: Payment method inactive  (Read 1682 times)

aghaby

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Payment method inactive
« on: March 27, 2011, 11:49:21 am »
Dear all,

I have the following issue:
While checking out, there is no payment method shown in the front-end, like immediately after shipping method, it goes to Complete Order process and it skips the payment method process!

Any clue about that would be appreciated.


Thanks.



[attachment cleanup by admin]

aghaby

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Re: Payment method inactive
« Reply #1 on: April 01, 2011, 20:30:28 pm »
I need your say in that issue!
any clue?

Aglobalweb

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    • Aglobal Web
Re: Payment method inactive
« Reply #2 on: April 01, 2011, 20:32:25 pm »
Hi Guy,

If you have only payment method enabled, it will skipped "select payment method step" and go directly to "Confirmation page".

In confirmation page, under "Please review the provided data and confirm the order!" you should see "Payment Method : {payment method name}".


Regards,
Aglobal Web
http://www.aglobalweb.com/
Professional Joomla/Virtuemart Customization

aghaby

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  • Posts: 48
Re: Payment method inactive
« Reply #3 on: April 05, 2011, 02:46:44 am »
Hi Guy,

If you have only payment method enabled, it will skipped "select payment method step" and go directly to "Confirmation page".

In confirmation page, under "Please review the provided data and confirm the order!" you should see "Payment Method : {payment method name}".


Regards,

Thanks but I didn't get what I should do?

Aglobalweb

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    • Aglobal Web
Re: Payment method inactive
« Reply #4 on: April 05, 2011, 04:47:17 am »
Hi Guys,

Can you attach the print screen of the following pages?
  • Back end -> Virtuemart component -> Virutuemart configuration -> Checkout tab
  • Back end -> Virtuemart component -> Payment method list

In front end, what is logined user's shopper group?


Regards,
Aglobal Web
http://www.aglobalweb.com/
Professional Joomla/Virtuemart Customization