Author Topic: Reset Password NOT WORKING !! Token always invalid !! HELP!!  (Read 10637 times)

joomartsyhydla

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Reset Password NOT WORKING !! Token always invalid !! HELP!!
« on: March 25, 2011, 07:32:54 am »
I need help ASAP!!!

Reset password function for my VirtueMart is not working!! I got email of the TOKEN that supposed to be entered to reset the password, but the TOKEN always INVALID !!!

Please help!!! Any help will be greatly appreciated!!! Thanks.

joomartsyhydla

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Re: Reset Password NOT WORKING !! Token always invalid !! HELP!!
« Reply #1 on: March 29, 2011, 09:22:24 am »
Please someone help me!!!!!  ???  ???  ???

jenkinhill

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Re: Reset Password NOT WORKING !! Token always invalid !! HELP!!
« Reply #2 on: March 29, 2011, 12:20:20 pm »
The token reset is part of Joomla, not VirtueMart. This may be a fix here: http://forum.virtuemart.net/index.php?topic=78839.msg273280#msg273280
Kelvyn

Jenkin Hill Internet,
Keswick, Lake District

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Bruce Morgan

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Re: Reset Password NOT WORKING !! Token always invalid !! HELP!!
« Reply #3 on: March 29, 2011, 17:25:39 pm »
Thank you Jenkinhill.  The solution is several links aways so I have posted the joomla extension that might fix this. 
http://extensions.joomla.org/extensions/access-a-security/authentication/15768

I just installed it and will be testing it.  The Joomla rest password link is a nightmare and I have never had a customer who was ever able to succesfully use it.  This extension could be a Godsend if it works.

Bruce

joomartsyhydla

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Re: Reset Password NOT WORKING !! Token always invalid !! HELP!!
« Reply #4 on: March 30, 2011, 05:06:52 am »
Thank you !!!! I just downloaded the extension and installed it and it's working perfect !!! Thanks again!!!

Adam_SEO

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Re: Reset Password NOT WORKING !! Token always invalid !! HELP!!
« Reply #5 on: April 17, 2013, 12:31:10 pm »
Are you using the correct user name?

I was scratching my head over this problem and tried countless solutions. Eventually I realised that my user name (as a site admin) DOES NOT EQUAL my e-mail address, which was being auto populated by the password reset link.

D'uh.....  :o