News:

Support the VirtueMart project and become a member

Main Menu

UPS module not working

Started by cinr11, February 11, 2010, 03:39:51 AM

Previous topic - Next topic

cinr11

I set the debug to see why the ups module is not working. anyone know what this is. Not seeing anything come back for shipping? Only thing I have is white page with the shopping cart saying "Please select a shipping rate" with nothing else..
I tried to configure the ups module again but this time when I click on it it directs me to the administration virtue mart.

Debug: Starting Shipping module: standard_shipping
Debug: The Shipping Module 'standard_shipping' couldn't
find a Shipping Rate that matches the current Checkout configuration:
Weight: 1
Country: USA
ZIP: 11791


Debug: Starting Shipping module: ups

lowmips

You are getting an error, but your error_reporting settings are too low.  turn your error settings up a notch in order to see the error.  you can try upping this in joomla, if that doesn't work, try your php.ini.
Visit my website at www.lowmips.com
View my newsletters Here (sign up for newsletters on the front page of my website)

cinr11

ok I did what you told me and this is what I got: I do get a white screen with a checkout that says" please select a shipping rate" but that all I get. I don't get rates from UPS. Any idea? I did add the access key that was provided to me from ups and added it in the UpS module. I also checked off Ups module. anything else am missing?
Profile Information
Application afterLoad: 0.000 seconds, 0.22 MB
Application afterInitialise: 0.092 seconds, 3.59 MB
Application afterRoute: 0.104 seconds, 3.98 MB
Application afterDispatch: 0.244 seconds, 8.32 MB
Application afterRender: 0.339 seconds, 9.01 MB
Memory Usage
9484392
48 queries logged

   1.
      SELECT *
        FROM jos_session
        WHERE session_id = 'u3l9slq51414v2s9iuimuquno6'
   2.
      DELETE
        FROM jos_session
        WHERE ( time < '1265917427' )
   3.
      SELECT *
        FROM jos_session
        WHERE session_id = 'u3l9slq51414v2s9iuimuquno6'
   4.
      UPDATE `jos_session`
        SET `time`='1265921027',`userid`='63',`usertype`='Registered',`username`='cinr11',`gid`='18',`guest`='0',`client_id`='0',`data`='__default|a:7:{s:15:\"session.counter\";i:37;s:19:\"session.timer.start\";i:1265918995;s:18:\"session.timer.last\";i:1265920960;s:17:\"session.timer.now\";i:1265921013;s:22:\"session.client.browser\";s:114:\"Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 GTB6 (.NET CLR 3.5.30729)\";s:8:\"registry\";O:9:\"JRegistry\":3:{s:17:\"_defaultNameSpace\";s:7:\"session\";s:9:\"_registry\";a:1:{s:7:\"session\";a:1:{s:4:\"data\";O:8:\"stdClass\":0:{}}}s:7:\"_errors\";a:0:{}}s:4:\"user\";O:5:\"JUser\":19:{s:2:\"id\";s:2:\"63\";s:4:\"name\";s:12:\"Cynthia cali\";s:8:\"username\";s:6:\"cinr11\";s:5:\"email\";s:16:\"cinr11@yahoo.com\";s:8:\"password\";s:65:\"371b95c33120836266c0a6ba2fd73507:abnE5ew6QqFDnt2anes49HindwZeAvht\";s:14:\"password_clear\";s:0:\"\";s:8:\"usertype\";s:10:\"Registered\";s:5:\"block\";s:1:\"0\";s:9:\"sendEmail\";s:1:\"0\";s:3:\"gid\";s:2:\"18\";s:12:\"registerDate\";s:19:\"2010-02-02 01:49:18\";s:13:\"lastvisitDate\";s:19:\"2010-02-11 14:56:14\";s:10:\"activation\";s:0:\"\";s:6:\"params\";s:1:\"\n\";s:3:\"aid\";i:1;s:5:\"guest\";i:0;s:7:\"_params\";O:10:\"JParameter\":7:{s:4:\"_raw\";s:0:\"\";s:4:\"_xml\";N;s:9:\"_elements\";a:0:{}s:12:\"_elementPath\";a:1:{i:0;s:70:\"/var/www/html/clients/joomla15/libraries/joomla/html/parameter/element\";}s:17:\"_defaultNameSpace\";s:8:\"_default\";s:9:\"_registry\";a:1:{s:8:\"_default\";a:1:{s:4:\"data\";O:8:\"stdClass\":0:{}}}s:7:\"_errors\";a:0:{}}s:9:\"_errorMsg\";N;s:7:\"_errors\";a:0:{}}}VMCHECK|s:2:\"OK\";auth|a:13:{s:11:\"show_prices\";i:1;s:7:\"user_id\";s:2:\"63\";s:8:\"username\";s:6:\"cinr11\";s:5:\"perms\";s:7:\"shopper\";s:10:\"first_name\";s:7:\"Cynthia\";s:9:\"last_name\";s:4:\"cali\";s:7:\"country\";s:3:\"USA\";s:3:\"zip\";s:5:\"11791\";s:16:\"shopper_group_id\";s:1:\"6\";s:22:\"shopper_group_discount\";s:4:\"0.00\";s:24:\"show_price_including_tax\";s:1:\"0\";s:21:\"default_shopper_group\";s:1:\"0\";s:22:\"is_registered_customer\";b:1;}savedcart|a:1:{s:3:\"idx\";i:0;}cart|a:2:{i:0;a:5:{s:8:\"quantity\";i:1;s:10:\"product_id\";s:2:\"33\";s:9:\"parent_id\";i:33;s:11:\"category_id\";i:10;s:11:\"description\";s:0:\"\";}s:3:\"idx\";i:1;}recent|a:2:{s:3:\"idx\";i:1;i:0;a:2:{s:10:\"product_id\";i:33;s:11:\"category_id\";i:10;}}ps_vendor_id|s:1:\"1\";minimum_pov|s:4:\"0.00\";vendor_currency|s:3:\"USD\";userstate|a:3:{s:10:\"product_id\";i:0;s:24:\"viewlistlimitshop.browse\";s:2:\"15\";s:21:\"view6browselimitstart\";i:5;}last_page|s:14:\"checkout.index\";last_browse_parameters|a:7:{s:11:\"category_id\";s:2:\"10\";s:15:\"manufacturer_id\";i:0;s:7:\"keyword\";b:0;s:8:\"keyword1\";s:0:\"\";s:8:\"keyword2\";s:0:\"\";s:8:\"featured\";s:1:\"N\";s:10:\"discounted\";s:1:\"N\";}product_sess|a:11:{i:23;a:3:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920528;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;}i:28;a:4:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920528;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;s:7:\"flypage\";s:11:\"flypage.tpl\";}i:32;a:3:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920528;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;}i:29;a:4:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920528;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;s:7:\"flypage\";s:11:\"flypage.tpl\";}i:31;a:4:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920846;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;s:7:\"flypage\";s:11:\"flypage.tpl\";}i:30;a:4:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920528;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;s:7:\"flypage\";s:11:\"flypage.tpl\";}i:39;a:3:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265919019;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;}i:33;a:4:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265921013;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;s:7:\"flypage\";s:11:\"flypage.tpl\";}i:34;a:4:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920728;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;s:7:\"flypage\";s:11:\"flypage.tpl\";}i:27;a:3:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920728;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;}i:24;a:3:{s:13:\"discount_info\";a:3:{s:6:\"amount\";i:0;s:10:\"is_percent\";i:0;s:11:\"create_time\";i:1265920728;}s:9:\"vendor_id\";s:1:\"1\";s:8:\"tax_rate\";i:0;}}taxrate|a:1:{i:1;i:0;}vmUseGreyBox|s:1:\"1\";vmCartDirection|s:1:\"0\";'
        WHERE session_id='u3l9slq51414v2s9iuimuquno6'
   5.
      SELECT *
        FROM jos_components
        WHERE parent = 0
   6.
      SELECT folder AS type, element AS name, params
        FROM jos_plugins
        WHERE published >= 1
        AND access <= 1
        ORDER BY ordering
   7.
      SELECT m.*, c.`option` AS component
        FROM jos_menu AS m
        LEFT JOIN jos_components AS c
        ON m.componentid = c.id
        WHERE m.published = 1
        ORDER BY m.sublevel, m.parent, m.ordering
   8.
      SELECT template
        FROM jos_templates_menu
        WHERE client_id = 0
        AND (menuid = 0 OR menuid = 1)
        ORDER BY menuid DESC
        LIMIT 0, 1
   9.
      SELECT group_id,group_name,group_level
        FROM `jos_vm_auth_group`
        ORDER BY group_level
  10.
      SELECT jos_vm_shopper_group.shopper_group_id, show_price_including_tax, `default`, shopper_group_discount
                 
        FROM `jos_vm_shopper_group`,`jos_vm_shopper_vendor_xref`
        WHERE jos_vm_shopper_vendor_xref.user_id='63'
        AND jos_vm_shopper_group.shopper_group_id=jos_vm_shopper_vendor_xref.shopper_group_id
  11.
      SELECT COUNT(user_id) AS num_rows
        FROM `jos_vm_user_info`, `jos_users`
                                     
        WHERE `id`=`user_id`
                                     
        AND jos_vm_user_info.user_id='63'
                                     
        AND jos_vm_user_info.address_type='BT'
  12.
      SELECT perms,first_name,last_name,country,zip
        FROM jos_vm_user_info
        WHERE user_id='63'
  13.
      SELECT `vendor_id`
        FROM `jos_vm_auth_user_vendor`
        WHERE `user_id` =63
  14.
      SELECT vendor_id, vendor_min_pov,vendor_name,vendor_store_name,contact_email,vendor_full_image, vendor_freeshipping,
                                              vendor_address_1,vendor_address_2, vendor_url, vendor_city, vendor_state, vendor_country, country_2_code, country_3_code,
                                              vendor_zip, vendor_phone, vendor_store_desc, vendor_currency, vendor_currency_display_style,
                                              vendor_accepted_currencies, vendor_address_format, vendor_date_format, state_name
                                     
        FROM (`jos_vm_vendor` v, `jos_vm_country` c)
                                     
        LEFT JOIN jos_vm_state s
        ON (v.vendor_state=s.state_2_code
        AND s.country_id=c.country_id)
                                     
        WHERE `v`.`vendor_id`=1
                                     
        AND (`v`.`vendor_country`=`c`.`country_2_code` OR `v`.`vendor_country`=`c`.`country_3_code`);
  15.
      SELECT module_perms
        FROM jos_vm_module
        WHERE module_name='checkout'
  16.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND published=1
  17.
      SELECT product_id, `jos_vm_product`.*
        FROM `jos_vm_product`
        WHERE `product_id`=33
  18.
      SELECT shopper_group_id,shopper_group_discount
        FROM jos_vm_shopper_group
        WHERE vendor_id='1'
        AND `default`='1'
  19.
      SELECT `product_price`, `product_price_id`, `product_currency`
        FROM `jos_vm_product_price`
        WHERE product_id=33
        AND shopper_group_id=6   
        AND (('1' >= price_quantity_start
        AND '1' <= price_quantity_end)
                                      OR (price_quantity_end='0') OR ('1' > price_quantity_end))
        ORDER BY price_quantity_end DESC
  20.
      SELECT state, country
        FROM jos_vm_user_info
        WHERE user_id='63'
  21.
      SELECT tax_rate
        FROM jos_vm_tax_rate
        WHERE tax_country='USA'
        AND (tax_state='NY' OR tax_state=' NY ' OR tax_state='-')
  22.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND params LIKE '%product_id=33%'
        AND published=1
  23.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND params LIKE '%category_id=10%'
        AND published=1
  24.
      SELECT product_parent_id
        FROM jos_vm_product
        WHERE product_id=33
  25.
      SELECT product_sku,product_parent_id,product_weight,product_weight_uom
        FROM jos_vm_product
        WHERE product_id='33'
  26.
      SELECT state, country
        FROM jos_vm_user_info
        WHERE user_id='63'
  27.
      SELECT tax_rate
        FROM jos_vm_tax_rate
        WHERE tax_country='USA'
        AND (tax_state='NY' OR tax_state=' NY ' OR tax_state='-')
  28.
      SELECT user_info_id
        FROM jos_vm_user_info
        WHERE user_id = '63'
        AND address_type = 'BT'
  29.
      SELECT state, country
        FROM jos_vm_user_info
        WHERE user_id='63'
  30.
      SELECT tax_rate
        FROM jos_vm_tax_rate
        WHERE tax_country='USA'
        AND (tax_state='NY' OR tax_state=' NY ' OR tax_state='-')
  31.
      SELECT state, country
        FROM jos_vm_user_info
        WHERE user_info_id='3685c4debe690876683f2c59796673ca'
  32.
      SELECT *
        FROM jos_vm_tax_rate
        WHERE tax_country='USA'
        AND (tax_state='NY' OR tax_state=' NY ')
  33.
      SELECT COUNT(user_id) AS num_rows
        FROM `jos_vm_user_info`, `jos_users`
                                     
        WHERE `id`=`user_id`
                                     
        AND jos_vm_user_info.user_id='63'
                                     
        AND jos_vm_user_info.address_type='BT'
  34.
      SELECT *
        FROM jos_vm_user_info i
        INNER JOIN jos_vm_country c
        ON (i.country=c.country_3_code OR i.country=c.country_2_code)
        LEFT JOIN jos_vm_state s
        ON (i.state=s.state_2_code
        AND s.country_id=c.country_id)
        WHERE user_id='63'
        AND address_type='BT'
  35.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND params LIKE '%page=account.billing%'
        AND published=1
  36.
      SELECT *
        FROM jos_vm_user_info
        WHERE user_id=63
        AND address_type='BT'
  37.
      SELECT *
        FROM jos_vm_user_info i
        INNER JOIN jos_vm_country c
        ON (i.country=c.country_3_code)
        LEFT JOIN jos_vm_state s
        ON (i.state=s.state_2_code
        AND s.country_id=c.country_id)
        WHERE user_id =63
        AND address_type = 'ST'
        ORDER BY address_type_name, mdate DESC
  38.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND params LIKE '%page=account.shipto%'
        AND published=1
  39.
      SELECT id, title, module, position, content, showtitle, control, params
        FROM jos_modules AS m
        LEFT JOIN jos_modules_menu AS mm
        ON mm.moduleid = m.id
        WHERE m.published = 1
        AND m.access <= 1
        AND m.client_id = 0
        AND ( mm.menuid = 1 OR mm.menuid = 0 )
        ORDER BY position, ordering
  40.
      SELECT state, country
        FROM jos_vm_user_info
        WHERE user_id='63'
  41.
      SELECT tax_rate
        FROM jos_vm_tax_rate
        WHERE tax_country='USA'
        AND (tax_state='NY' OR tax_state=' NY ' OR tax_state='-')
  42.
      SELECT state, country
        FROM jos_vm_user_info
        WHERE user_id='63'
  43.
      SELECT tax_rate
        FROM jos_vm_tax_rate
        WHERE tax_country='USA'
        AND (tax_state='NY' OR tax_state=' NY ' OR tax_state='-')
  44.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND params LIKE '%product_id=33%'
        AND published=1
  45.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND params LIKE '%category_id=10%'
        AND published=1
  46.
      SELECT product_parent_id
        FROM jos_vm_product
        WHERE product_id=33
  47.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND params LIKE '%page=shop.cart%'
        AND published=1
  48.
      SELECT id
        FROM jos_menu
        WHERE link='index.php?option=com_virtuemart'
        AND params LIKE '%page=shop.cart%'
        AND published=1

4 legacy queries logged

   1.
      SELECT `lft`, `rgt`
        FROM `jos_core_acl_aro_groups`
        WHERE `name`='Public Frontend'
   2.
      SELECT g1.id, g1.name, COUNT(g2.name) AS level

        FROM jos_core_acl_aro_groups AS g1

        INNER JOIN jos_core_acl_aro_groups AS g2
        ON g1.lft BETWEEN g2.lft
        AND g2.rgt

        WHERE g1.lft BETWEEN 3
        AND 12

        GROUP BY g1.name

        ORDER BY g1.lft
   3.
      SELECT `lft`, `rgt`
        FROM `jos_core_acl_aro_groups`
        WHERE `name`='Public Backend'
   4.
      SELECT g1.id, g1.name, COUNT(g2.name) AS level

        FROM jos_core_acl_aro_groups AS g1

        INNER JOIN jos_core_acl_aro_groups AS g2
        ON g1.lft BETWEEN g2.lft
        AND g2.rgt

        WHERE g1.lft BETWEEN 13
        AND 20

        GROUP BY g1.name

        ORDER BY g1.lft

Language Files Loaded

    * /var/www/html/clients/joomla15/language/en-GB/en-GB.ini 1
    * /var/www/html/clients/joomla15/language/en-GB/en-GB.plg_system_debug.ini 1
    * /var/www/html/clients/joomla15/language/en-GB/en-GB.com_virtuemart.ini
    * /var/www/html/clients/joomla15/language/en-GB/en-GB.tpl_joomlatemplatekit2.1.ini
    * /var/www/html/clients/joomla15/language/en-GB/en-GB.mod_virtuemart_cart.ini
    * /var/www/html/clients/joomla15/language/en-GB/en-GB.mod_mainmenu.ini 1
    * /var/www/html/clients/joomla15/language/en-GB/en-GB.mod_search.ini 1

Untranslated Strings Diagnostic

None

Untranslated Strings Designer

None

lowmips

it looks like you turned on system debug mode, that's not what I was talking about. There is an error reporting setting..turn it up to the max.
global config->server->server settings->error reporting
Visit my website at www.lowmips.com
View my newsletters Here (sign up for newsletters on the front page of my website)


cte2087

How did you get it to work? Did you apply the patch code after line 300 in ups.php?

eubotas

I am having this same problem. With UPS and USPS. How did you get it to work?