Transaction was accepted by auth.net, but I have no record on virtuemart!

[fmedina]

This is the strangest and scariest thing that has happened to me while using virtuemart 1.1.3 on Joomla 1.5.12.

I got a receipt from authorize.net confirming an order has been placed, but nowhere does it show up on virtuemart.  I have an order id that virtuemart generates that got passed to auth.net as well as all the client info, but nothing seems to have been stored on virtuemart DB.

I have no idea where to start looking.  We have just started running site and purchases are beginning to ramp up.  I am now afraid that this may happen frequently.  This has happened for the first time in about 40 transactions, both test and production.

Any suggestions would be welcome.

thanks,

[fmedina]

I now got 4 receipts from one client's purchase.  Very odd, got first receipt about 4 minutes ahead of the one where I got an order from virtuemart/joomla.  Got two more receipts from authorize.net in between, for a total of 4 charges to client on one order.

Can anyone recommend where to look?  This is very, very bad for business.

thanks,