Author Topic: Checkout under secure server not getting through  (Read 3404 times)

sengwai

  • Beginner
  • *
  • Posts: 7
Checkout under secure server not getting through
« on: October 08, 2009, 07:21:10 am »
Hi there!

Im using:
virtuemart ver 1.1.3 stable
Joomla! ver 1.5.14

My website:
Dedicated secure server(cert)pointed to a subdomain https://secure.robernmenz.com.au and my joomla site is on http://w3.robernmenz.com.au

Here is the problem:
i assign my checkout to the https above, it all go well it bring me to the checkout form where i fill in all the required stuff ie: name, billing address and etcs. but when i submit the form it wont go through, the page redirect to the same but blank form. The checkout form work fine when i try it without going through the secure server (https)

Could this be the sub domain issue? as i read somewhere in the forum where both my site and the secure server is on subdomain could spell trouble for VM

any help will be much appreciated

thanks

Joseph Kwan

  • Advanced
  • Full Member
  • *****
  • Posts: 2344
Re: Checkout under secure server not getting through
« Reply #1 on: October 08, 2009, 08:26:14 am »
That looks like a logical conclusion. You can try putting the non-secure site to secure.robernmenz.com.au and see if the problem solved.
If that is the cause, you either need to use a new SSL cert or modify the code to transfer the session data from one domain to another.
Joomla/VM Upgrade Services. Problems with your migration? We can help.
Custom extensions to VM. Performance Tuning. Template modifications and advices.
Pay service to make VM work according to your needs. Your Joomla/VM solutions are just a PM away.

sengwai

  • Beginner
  • *
  • Posts: 7
Re: Checkout under secure server not getting through
« Reply #2 on: October 08, 2009, 10:19:48 am »
thanks for your reply Joseph,
sorry how do you suggest i put the non-secure site to the secure one?

sengwai

  • Beginner
  • *
  • Posts: 7
Re: Checkout under secure server not getting through
« Reply #3 on: October 08, 2009, 11:28:13 am »
ok i have put the non-secure site to the secure one and it work, the checkout form went through, can you pls tell me which file to modify in order to correct data transfer session from one domain to another

thanks in advanced

Joseph Kwan

  • Advanced
  • Full Member
  • *****
  • Posts: 2344
Re: Checkout under secure server not getting through
« Reply #4 on: October 08, 2009, 17:31:23 pm »
Most of the magic is done in the ps_session class. PM me if you need further help.
Joomla/VM Upgrade Services. Problems with your migration? We can help.
Custom extensions to VM. Performance Tuning. Template modifications and advices.
Pay service to make VM work according to your needs. Your Joomla/VM solutions are just a PM away.

PRO

  • Global Moderator
  • Super Hero
  • *
  • Posts: 10415
  • VirtueMart Version: 3+
Re: Checkout under secure server not getting through
« Reply #5 on: October 08, 2009, 18:55:38 pm »
Is there a reason you want to use a subdomain? This always causes checkout problems

J3.9+ VM 3.4.2
Slowest Page Speed Score (88) (Category)
Fastest Page Speed Score (94-96) (productdetails)

sengwai

  • Beginner
  • *
  • Posts: 7
Re: Checkout under secure server not getting through
« Reply #6 on: October 09, 2009, 00:14:45 am »
BanquetTables.pro,

the reason to use secure subdomain for ssl is just to give the customer sense of confidence when shopping at the site and reason of using w3 subdomain on the joomla site is bcos the live site is still running on the main domain, it suppose to take over by the joomla site when its done.

do you have suggestion for my problem?

thanks