FedEx Service Outage Notice

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Dear Valued FedEx® Customer:

Please be advised of the following temporary service interruptions.

Production maintenance update for Sept. 5, 2009

Due to routine maintenance updates to the FedEx production environment, there will be a temporary service interruption on Saturday, Sept. 5, 2009 from 9 p.m. to 1 a.m. CT. Customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions will be unable to process transactions within the production environment.



Production environment update for Sept. 19, 2009

Due to the corporate quarterly update, there will be a temporary service interruption from 9 p.m. to 11 p.m. CT on Saturday, Sept. 19, 2009. Customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions will experience interruptions with their transportation, revenue and rating transactions.

From 9 p.m. CT on Saturday, Sept. 19, 2009 to 3 a.m. Sunday, Sept. 20, 2009, customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions will experience interruptions with dispatch and scan postings.

Please ensure that your appropriate team members are aware of these updates.

We regret any inconvenience. If you have any questions or need technical assistance, please send an e-mail to websupport@fedex.com.

Thank you for using FedEx. We appreciate your business. 



The FedEx Web Integration Solutions Team