Author Topic: Lost Password email not receive  (Read 2120 times)

palden

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Lost Password email not receive
« on: February 05, 2010, 08:42:37 am »
Hi,

I am currently using Joomla 1.5.15 and VM 1.1.4 version. Here is my situation.

- using SMTP Server mailer as configured in Joomla configuration panel.
- my Order confirmaton email working well, new user activation email working well, product recommendation email working well.

- For " Lost password" , "Forget your user name" and " Notify me" . It is NOT Working.
- For instance, when enter a registerd email address to " lost password" page ,
 warning message comes as " SMTP Error! Could not connect to SMTP host."

This is the very last little bug i need to fix before going live. Look forward for advice.

Thanks and have a good day!

Palden

palden

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Re: Lost Password email not receive
« Reply #1 on: February 22, 2010, 06:30:19 am »
HI just a follow up,
I am now got all email working e.g. order cofirmation email and notify me email etc.
But just the " lost password " and "Forget your user name" are not working. it is still warning me the same "SMRP ERROR" .

any help? . thanks !!

tfvsc

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Re: Lost Password email not receive
« Reply #2 on: June 13, 2010, 18:25:20 pm »
I'm having a similar problem.
qhen my users forget their passwords they press the lost password button, enter the email address and receive the token. when they input the token in the page given in the email... nothing happens...
I've no idea what may be causing this...
If any of you got this problem solved please PM me or write in the blog
Thanks in advance for your time