Author Topic: [TRACKER 2422] - "User ID was not found in database" when we check "Bank Debit"  (Read 9552 times)


  • Jr. Member
  • **
  • Posts: 74
    • Daiming Jewellery - Online Jewelry Store

I found a bug. Each time when we use "Bank Debit", if a buyer checkout and confirm the order, a bug "user id was not found in database" appear. We have to unused the "Bank Debit".

But, if someone really want to use "bank debit", how to solved it?


  • Peter
  • Moderator
  • Sr. Member
  • *
  • Posts: 2874
    • VirtueMart Extensions
What registration method are you using? This won't work with 'No Account' or 'Optional Account registration'.


  • Beginner
  • *
  • Posts: 2
Is there no solotion for using 'Optional Account registration' & the payment option 'Bank Debit'?
I always get the error messege: "User ID was not found".