Author Topic: Unable to update the order status  (Read 1396 times)

hhw

  • Beginner
  • *
  • Posts: 3
Unable to update the order status
« on: January 15, 2009, 00:21:32 am »
Unable to update the order status using the order print page in the administration section of virtuemart using virtuemart 1.1.2 with Joomla 1.5.
Everytime we try to use the order status update we get the following 403 error:

Forbidden
You don't have permission to access /administrator/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

The order status update does work on the order list page.

Any assistance would be greatly appreciated.

Thanks

Michael West

  • Jr. Member
  • **
  • Posts: 120
    • The Website
Re: Unable to update the order status
« Reply #1 on: January 19, 2009, 10:28:19 am »
Checki your derectory and file permissions on the server using filemanager in your CPANEL. I.E 755 for dir and 644 for file, depending on your setup.

Check your php error logs (agin in cpanel) and see what files are causing the 403 and 404 errors.
Try posting a link to your website in your profile, or a link to the error page if possible.

A picture is worth a thousand words. For XP get http://www.bhelpuri.net/Snippy/SnippyDownload.htm, or...

Windows Vista has a Snipping Tool in the Accessories area of the Start Button.

"We look for things that make us go, computer things."
(StarTrek NG: Pakleds Episode http://www.youtube.com/watch?v=4lxIL1WlxSQ).


Have you read the manual? http://virtuemart.net/documentation/User_Manual/index.html I did, huh?