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Paypal not changing status to confirmed

Started by DarkeEdge, November 25, 2008, 03:15:03 AM

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Gary

Any developments on this? Its causing us big problems...


Gary


fredzebu

Quote from: Gary on September 01, 2009, 10:05:09 AM
This is a joke.
you haven't contributed much here Gary?

try reading this forum, and tell us your version of joomla and vm, and the results of your testing.

Gary

Quote from: fredzebu on September 01, 2009, 22:46:35 PM
Quote from: Gary on September 01, 2009, 10:05:09 AM
This is a joke.

No I can see that, but I have spent hours and hours searching the forums, sending private messages to the mods and developers (who have ignored them all) and even on the phone to paypal.


you haven't contributed much here Gary?

try reading this forum, and tell us your version of joomla and vm, and the results of your testing.

fredzebu

Quote from: Gary on September 02, 2009, 10:08:15 AM
Quote from: fredzebu on September 01, 2009, 22:46:35 PM
Quote from: Gary on September 01, 2009, 10:05:09 AM
This is a joke.

No I can see that, but I have spent hours and hours searching the forums, sending private messages to the mods and developers (who have ignored them all) and even on the phone to paypal.


you haven't contributed much here Gary?

try reading this forum, and tell us your version of joomla and vm, and the results of your testing.
no mate, you aren't getting the message. unless you tell the forum your version of joomla and your version of vm, and PUBLISH what testing you have done, nobody learns anything.

why would you send private messages? no one on the forums learns anything from that. contribute something!

ok, now check out this forum:
http://forum.virtuemart.net/index.php?topic=56318.0

and tell us something useful.

daxander

there is also another problem.

My PayPal fee is -3.50 percent.
On 21.00 USD, this amount is 0.74

But is shows Paypal(+0.62) !!!!

And THEN when I select next..  I see a fee of 0.74
So it does show he right amount, but it is crazy.

When I finally select next and go to the Paypal site, the amount is changed again !!  But now the total amount is not 21.74, BUT 21.72.

Can somebody please tell me what the hell is going on and why Virtuemart does not give support or updates on the Paypal module ?  It is totally crap.. everybody has he same problems.

Who can help ?

MikeUK

Thought I'd try and get this thread back on track after it was partly thrown off course by two posters.

I have recently setup a site with a standard Paypal account, default paypal config as standard with VM, and the 'Confirmed' work straight off. One thing I know about this particular site is that the hosting is very good, configured specifically for Joomla, and the paypal account had been used for a few years for direct payments (paypal email) in different currencies.

Makes me wonder what differences in setup there might be for those that can not get this to work. Could well be something external to Virtuemart.
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Search forum. You might find answer[/li]
[li]Use existing threads. Keep Q + A consolidated[/li]
[li]Troubleshooting? See http://forum.virtuemart.net/index.php?topic=60033.0[/li]
[li]For admin user manual - http://virtuemart.net/documentation/User_Manual/index.html[/li]
[li]For coding (developer manual) - http://virtuemart.net/documentation/Developer_Manual/index.html[/li][/list]

I can build your online shop, setup or customize Virtuemart or help your existing shop maximize its potential. Email / PM for info

fredzebu

Quote from: MikeUK on September 05, 2009, 23:21:02 PM
Thought I'd try and get this thread back on track after it was partly thrown off course by two posters.

I have recently setup a site with a standard Paypal account, default paypal config as standard with VM, and the 'Confirmed' work straight off. One thing I know about this particular site is that the hosting is very good, configured specifically for Joomla, and the paypal account had been used for a few years for direct payments (paypal email) in different currencies.

Makes me wonder what differences in setup there might be for those that can not get this to work. Could well be something external to Virtuemart.

hi mike,
yes it is good to keep the thread on topic. there is a very similar thread entitled "Order status not updating event though transaction successful":
http://forum.virtuemart.net/index.php?topic=56318.15

on that thread, a number of posters (self included) have reported detailed testing. see my posts on that thread (replies #17 and #18).

i also setup a site with a standard Paypal account, default paypal config as standard with VM (Joomla 1.5.9, vm1.1.2 stable). In my case, Paypal was definitely returning status=Pending, even though the cc has been debited and both seller and buyer logon to Paypal and find that the transaction was successful. In this case the Paypal sellers account is new so maybe Paypal won't return status=Confirmed until the sellers account has been operating for some time and has been verified.

MikeUK

Quote from: fredzebu on September 06, 2009, 00:59:30 AM
In this case the Paypal sellers account is new so maybe Paypal won't return status=Confirmed until the sellers account has been operating for some time and has been verified.

Will check out that other thread, but can tell you for almost 100% that the Paypal account has to be verified.
Get answers faster:
    [li]
Search forum. You might find answer[/li]
[li]Use existing threads. Keep Q + A consolidated[/li]
[li]Troubleshooting? See http://forum.virtuemart.net/index.php?topic=60033.0[/li]
[li]For admin user manual - http://virtuemart.net/documentation/User_Manual/index.html[/li]
[li]For coding (developer manual) - http://virtuemart.net/documentation/Developer_Manual/index.html[/li][/list]

I can build your online shop, setup or customize Virtuemart or help your existing shop maximize its potential. Email / PM for info

MikeUK

Ok, so picked this thread as a place to continue this as it has a bigger history and more overall interest.

Some ideas that may help. Some may have done all this already as it's not new by any means.

A brief checklist of things I know about (will add more as I think about them). Would be worth ticking these off:

1) Paypal account is verified

2) Account has successfully taken transactions manually (paypal email payment) in the same currency as the site

3) the notify.php file is accessible (not blocked by folder / file permissions)

4) The VM paypal config has 'Confirmed' as the 'Order Status for successful transactions' setting
Get answers faster:
    [li]
Search forum. You might find answer[/li]
[li]Use existing threads. Keep Q + A consolidated[/li]
[li]Troubleshooting? See http://forum.virtuemart.net/index.php?topic=60033.0[/li]
[li]For admin user manual - http://virtuemart.net/documentation/User_Manual/index.html[/li]
[li]For coding (developer manual) - http://virtuemart.net/documentation/Developer_Manual/index.html[/li][/list]

I can build your online shop, setup or customize Virtuemart or help your existing shop maximize its potential. Email / PM for info

fredzebu

Quote from: MikeUK on September 06, 2009, 01:08:03 AM
Quote from: fredzebu on September 06, 2009, 00:59:30 AM
In this case the Paypal sellers account is new so maybe Paypal won't return status=Confirmed until the sellers account has been operating for some time and has been verified.

Will check out that other thread, but can tell you for almost 100% that the Paypal account has to be verified.

That makes sense. When I was making the purchases to test the site, the account was new and NOT verified (they had to prove their status as a not-for-profit association in Australia). The account is now verified but I will have to wait until some new purchases are made.

MikeUK

It will be interesting to see if that makes a difference. Useful info if it does.
Get answers faster:
    [li]
Search forum. You might find answer[/li]
[li]Use existing threads. Keep Q + A consolidated[/li]
[li]Troubleshooting? See http://forum.virtuemart.net/index.php?topic=60033.0[/li]
[li]For admin user manual - http://virtuemart.net/documentation/User_Manual/index.html[/li]
[li]For coding (developer manual) - http://virtuemart.net/documentation/Developer_Manual/index.html[/li][/list]

I can build your online shop, setup or customize Virtuemart or help your existing shop maximize its potential. Email / PM for info

fredzebu

Quote from: MikeUK on September 06, 2009, 22:53:37 PM
It will be interesting to see if that makes a difference. Useful info if it does.
I'll have to wait until the next Paypal sale is made and then I'll post the results.

sept171787

I am complete new to VM. SO I started off poking in the dark to figure out this issue. I did two things which have solved my issue.

First I was getting erros in the error logs about path could not be found. I hard coded my path in the notify.php file. I was still having issue but the first error went away.

I then performed a TCPDUMP durn a transaction and saw I was getting a response back. So I....

....added this line into my .htaccess file and it started working.
RewriteRule ^(checkout.result.php) - [L]