Author Topic: Can not add products to cart on a mac (safari)  (Read 15054 times)

oxygen

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Re: Can not add products to cart on a mac (safari)
« Reply #15 on: October 14, 2010, 18:55:54 pm »
I've got a similar issue which I am currently trying to solve, hence I found this thread and found I would share some findings here.

I have a website currently running Joomla! 1.5.20 with VM 1.1.4. I've got the Ajax cart updating turned on which works on a PC in the following browsers no problem:
Firefox, Chrome, IE7, IE8, Safari. I've not tested yet on others.

My client uses a late Intel MacBook and the ajax "add to cart" will not work on her machine either in Firefox OR Safari.
I'm a MacHead and have access to a fairly wide range of hardware and have discovered the following:

On early PPC Macs, it seems to not be a problem. On the following all is ticketty-boo:
iBook PPC + OSX 10.5.xx - Safari + FF 3.6.10
iMac PPC + OSX 10.5.8 + 3.6.10) Safari + FF

Also, on early Intel Macs (Core Duo I think) it's fine:
iMac Intel + 10.6.xx + 3.6.10 it is fine

Interestingly, an iMac which I guess is of a similar age and architecture as my client's MacBook it does not work with either Safari or FF:
Later iMac (intel + 10.5.8 + FF 3.6.10).

I'll do some more digging and post again if I find out more. I'm sure it has to be how the individual machines handle Ajax??

If anyone has anything to add to this, all feedback greatly appreciated in trying to figure this out.

Jucks

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Re: Can not add products to cart on a mac (safari)
« Reply #16 on: November 19, 2010, 01:41:11 am »
If you have: http://example.com set as your store URL in the configuration, you will find people will have issues using ajax functionality sometimes when they are trying to use the store at http://WWW.example.com - The best way to fix this is to choose which style URL you wish to use, then stick with that by setting the store URL to that, and setup a redirection to that domain. For example if you wish to use http://example.com and not http://www.example.com - Go into the store configuration, set http://example.com as the store URL. Then in your .htaccess file add something like:

Code: [Select]
RewriteEngine On
RewriteCond %{HTTP_HOST} ^www.example.com$
RewriteRule (.*)$ http://example.com/$1 [R=301,L

That will essentially redirect anyone trying to visit the www version to the non www version.
I hate RocketTheme!

Schifty

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Re: Can not add products to cart on a mac (safari)
« Reply #17 on: November 10, 2011, 09:52:11 am »
Any thing new on this topic? i have the same problem the add to cart does not work for mac users and if the product has attributes it also wont display the button.