Author Topic: Can not add products to cart on a mac (safari)  (Read 13580 times)

marksmusiconline

  • Beginner
  • *
  • Posts: 30
Can not add products to cart on a mac (safari)
« on: June 01, 2008, 15:37:58 pm »
I have just noticed that i can not add a product to the cart when using my mac. My mac uses safari and os x leopard (mac book air). The add to cart button displays but when you click it nothing happens

marksmusiconline

  • Beginner
  • *
  • Posts: 30
Re: Can not add products to cart on a mac (safari)
« Reply #1 on: June 02, 2008, 17:31:35 pm »
is anyone else having the same problem

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27466
  • Always on vacation
    • Jenkin Hill Internet
Re: Can not add products to cart on a mac (safari)
« Reply #2 on: June 03, 2008, 14:01:15 pm »
It is known that VM 1.1 admin does not work properly with Safari, but nobody has reported addtocart issues. I don't have a Mac so can't test.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10

big d

  • Beginner
  • *
  • Posts: 13
Re: Can not add products to cart on a mac (safari)
« Reply #3 on: June 11, 2008, 08:52:52 am »
I have the same problem using a PC and Firefox. I click add to cart and nothing seems to happen. But the product is added to my cart. The screen does not refresh.

I am using VM1.1 on Joomla 1.0.15.

Is there a script error somewhere?

Using IE7 the page refreshes after adding to cart.

Is VM1.1 for Joomla 1.0.** still being fully supported?

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27466
  • Always on vacation
    • Jenkin Hill Internet
Re: Can not add products to cart on a mac (safari)
« Reply #4 on: June 11, 2008, 12:47:30 pm »
Is VM1.1 for Joomla 1.0.** still being fully supported?

Of course it is, and has been fully tested on Jommla 1.0.x

For the FireFox issue make sure that you close any admin session & clear cookies before testing the add to cart function.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10

big d

  • Beginner
  • *
  • Posts: 13
Re: Can not add products to cart on a mac (safari)
« Reply #5 on: June 11, 2008, 14:39:45 pm »
I solved this problem by disabling Ajax in the layout config.

marksmusiconline

  • Beginner
  • *
  • Posts: 30
Re: Can not add products to cart on a mac (safari)
« Reply #6 on: June 12, 2008, 08:26:29 am »
i have disabled AJAX and it now works. Can someone tell me what it actually does! what am i missing by not using it.  ???

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27466
  • Always on vacation
    • Jenkin Hill Internet
Re: Can not add products to cart on a mac (safari)
« Reply #7 on: June 12, 2008, 10:59:00 am »
Just a quicker way of updating the page - the cart will still work OK.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10

John M

  • Jr. Member
  • **
  • Posts: 216
  • Do what you do Best
    • JSM-Inc Web and Graphics Design
  • Skype Name: johnnysmallz
  • VirtueMart Version: 2.6
Re: Can not add products to cart on a mac (safari)
« Reply #8 on: April 29, 2009, 16:22:06 pm »
Just a quicker way of updating the page - the cart will still work OK.
I was also running into this issue and it was also AJAX.  Safari does not support the logic it appears.  ASide from a fancy way of refreshing the page it also confused my customers because the box would appear and then go away.  If you did not select continue shopping or cart in the ajax box, it would go away and then you were left with a situation of how to get back to check out.  I opt for a simpler way so I disabled and all is working properly now.

This myth is busted.!!!
"Life is not a journey to the grave with the intention of arriving safely in a well preserved body, rather to skid in broadside, thoroughly worn out, and loudly proclaiming, Damn that was fun, what a ride!"

animeunleashed

  • Beginner
  • *
  • Posts: 36
Re: Can not add products to cart on a mac (safari)
« Reply #9 on: July 15, 2009, 03:27:29 am »
No, John... Another myth remains!!!

I had the same problem(cart button not functioning on safari)
Several days later, now I have same problem but on: Firefox.

Website in question: http://www.onecco.net
Versions: Joomla 1.5.12 & Virtuemart 1.1.3

The last thing I remember doing is, adding advertising ads(above search & below featured products scroller) Of course, I removed the ads, and still the same.

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27466
  • Always on vacation
    • Jenkin Hill Internet
Re: Can not add products to cart on a mac (safari)
« Reply #10 on: July 15, 2009, 09:04:47 am »
There is something blocking AJAX updating on your site as the cart is updated if the page is refreshed. Probably some other module/component or maybe the mynx template.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10

natalie

  • Beginner
  • *
  • Posts: 6
Re: Can not add products to cart on a mac (safari)
« Reply #11 on: September 30, 2009, 17:39:38 pm »
I'm wondering if the problems on my site are also being caused by Ajax? Can someone tell me how to disable Ajax?

natalie

  • Beginner
  • *
  • Posts: 6
Re: Can not add products to cart on a mac (safari)
« Reply #12 on: September 30, 2009, 17:47:56 pm »
Never mind. Just found the answer to how to disable Ajax here: http://forum.virtuemart.net/index.php?topic=39873.0

conticreative

  • Jr. Member
  • **
  • Posts: 80
Re: Can not add products to cart on a mac (safari)
« Reply #13 on: August 12, 2010, 21:32:58 pm »
I just found this thread and for the first time I encountered this issue on my mac. I am wondering if this was ever addressed. If the AJAX cart does not work on even  a small % as mac users (small but combative), then it's useless and I will forever turn it off.

In my case it doesn;t work on FF and Chrome for Mac. I assume Safari will not work either but I have not tested it yet. I will in a little while.

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27466
  • Always on vacation
    • Jenkin Hill Internet
Re: Can not add products to cart on a mac (safari)
« Reply #14 on: August 14, 2010, 00:32:41 am »
Should work on FF and Chrome - maybe there is some JS conflict with your Joomla template or some other component/module's JS.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10