Author Topic: "add to basket" problems using https//:  (Read 4615 times)

iamalive

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"add to basket" problems using https//:
« on: March 11, 2008, 22:19:46 pm »
Description:
two Bugs:
1. No emails received after placing order, neither customer nor seller emails
2. Frequently when adding a product to the basket and then selecting the basket option in the popup window, leads to the basket window which informas that the basket is empty , although it showed up in the basket of the the virtuemart module.

VirtueMart Version:
VirtueMart 1.1 revision 1310

Joomla/Mambo Version:
Joomla 1.5.1

Steps to replicate:
As above
http://joomla.neukom-electronic.ch/index.php?option=com_virtuemart&page=shop.browse&category_id=1&Treeid=1&Itemid=7

Simple layout - not really relevant

Proposed fix(es):
No idea. The mails worked in the previous version

Bugtracker task #:
Not enterd

System info:
Linux, PHP: 5.2.5;       Apache/2.2.8 ; MySQL:       5.0.45-community

Regards
David Jakob
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aravot

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Re: No Emails sent after order and "add to basket" inconsistent
« Reply #1 on: March 12, 2008, 00:09:19 am »
VirtueMart 1.1 build 1310
Joomla 1.5.1

1. Can not duplicate, both customer and store owner receive email notification.

2. Don't know what you mean by frequently or how may products, I just added 5 products as fast as I could, couldn't duplicate your issue.

iamalive

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Re: No Emails sent after order and "add to basket" inconsistent
« Reply #2 on: March 13, 2008, 16:05:56 pm »
Frequently:

I mean that very often, when I add a single product to the basket, then, in a second step, I call up the basket, there is the selected product there, BUT
when I then click on "Order" I am on page which says "Your Basket is empty". It's perhaps also relevant (?) that I have at that point, not logged on as a customer.

As for emails, still none received.

Regards

David


Brief update:
I've just updated to Nightly build VirtueMart 1.1 revision 1311 and changed all emails and I still get no emails when placing an order. I also changed the order status in the background with notification to customer switched on and got no email, although it shows it as sent.
David Jakob
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aravot

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Re: No Emails sent after order and "add to basket" inconsistent
« Reply #3 on: March 13, 2008, 22:07:49 pm »
It should be server issue or Joomla, check mail settings in Joomla configuration, try to register using Joomla registration module if you don't receive anything than you know is not a VM issue.

iamalive

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Re: No Emails sent after order and "add to basket" inconsistent
« Reply #4 on: March 23, 2008, 10:46:35 am »
Hi again

The email thing seems to be resolved and I suspect it was something to do with my email addresses. So sorry about that.

The other issue of the basket not retaining a selection when wanting to place an order, appears to have something to do with the shift (in my configuration) from the unsecure http//: address to the https//: covering the purchasing procedure.

I have raised this as a formal bug.

Regards

David
David Jakob
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