Author Topic: [FIXED] State/Province/Region: missing during checkout  (Read 21797 times)

ZenMasta

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[FIXED] State/Province/Region: missing during checkout
« on: March 30, 2007, 19:34:25 pm »
This is my first time using Vmart and I noticed during a test checkout that State/Province/Region:     was missing which left that value blank. This is also a problem for tax purposes because orders will not be charged proper tax and so you will have to call/email customers informing them of the mistake and that there is going to be an additional charge to their order.

thomas_freeman

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Re: State/Province/Region: missing during checkout
« Reply #1 on: March 31, 2007, 08:28:37 am »
There is an option in the first tab of the main store configuration to allow the customer to select their state..  Check the box.

oldsteel68

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Re: State/Province/Region: missing during checkout
« Reply #2 on: July 16, 2007, 01:41:12 am »
same problem here, my box is checked but still missing

Glen Chancy

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Re: State/Province/Region: missing during checkout
« Reply #3 on: July 28, 2007, 07:44:38 am »
Hello,

I am not new to Virtuemart, but I am having exactly this same problem with a new site running 1.0.12 Virtuemart and 1.0.12 Joomla

The state information is provided by the customer on the form, but is missing from the confirmation string. This appears to be resulting in bad tax calculations. Regardless of the customer's state, tax is being assessed.

(I used to have to hack the product script to get rid of the per-item taxes to fix that, but I was expecting that later releases would have that fix.)

In any case, the state is missing on the confirmation information but is on the email that goes out to the site admin and the customer.

Any thoughts on a fix?

Trigg21

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Re: State/Province/Region: missing during checkout
« Reply #4 on: August 17, 2007, 18:09:20 pm »
I am having the same problem. I checked the box in the config. The text box for the state/region shows up correctly when the customer is inputting their address.

But the state doesn't show in the address in the checkout page.

if the customer continues everything works fine/ the state shows up correctly in the emails

For customer confidence it would be nice to fix this.

joomla/vmart 1.0.12

aravot

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Re: State/Province/Region: missing during checkout
« Reply #5 on: August 17, 2007, 19:06:01 pm »
I have state showing everywhere, where exactly doesn't show?

Trigg21

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Re: State/Province/Region: missing during checkout
« Reply #6 on: August 17, 2007, 20:52:05 pm »
its on the complete order section of the checkout is where the state is not showing

I'm also only using paypal ans the payment method.

thanks


Trigg21

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Re: State/Province/Region: missing during checkou
« Reply #8 on: August 17, 2007, 21:46:38 pm »
this is what i mean, right before i get sent to paypal


Trigg21

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Re: State/Province/Region: missing during checkout
« Reply #10 on: August 24, 2007, 07:36:47 am »
I did its Task #1393.

Thanks,
Trigg


kazooit

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Re: [FIXED] State/Province/Region: missing during checkout
« Reply #12 on: August 29, 2008, 09:42:20 am »
Please help, I am having the same problem but can't locate where to check the box..I looked in Admin global config and various other places but can't seem to find it, and this missing field is causing me to loose sales.(There is an option in the first tab of the main store configuration to allow the customer to select their state..  Check the box.)

Thank you

kinsh

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Re: [FIXED] State/Province/Region: missing during checkout
« Reply #13 on: July 02, 2010, 11:24:59 am »
Hello,

I am facing the same problem. The field State/Province is not showing the dropdown on frontend as well as in backend- store summary.None of the solutions seem to be working. Please help.

Thanks in advance.

SimonHodgkiss

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Re: [FIXED] State/Province/Region: missing during checkout
« Reply #14 on: April 20, 2011, 10:08:52 am »
I don't seem to have the option in the admin pages to select this?
Thanks Simon Hodgkiss

Happy to help where I can.