Author Topic: Error message when trying to setup shop for first time  (Read 433 times)


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Error message when trying to setup shop for first time
« on: June 09, 2023, 10:08:37 AM »

VirtueMart Version 3.8.6

I am getting this error message when trying to configure my shop for the first time and want to change shop details.
Anyone got any idea what this means?

pernament warning :

JUser: :_load: Unable to load user with ID: 955

After saving shop configuration. giving error.

vmError: Storing of user with 27 cancelled, there exists already a user 955 with the virtuemart_vendor_id 1
vmError: storing user data
vmError: Was not able to save the VirtueMart user data

GJC Web Design

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    • GJC Web Design
  • VirtueMart Version: 3.8.8
Re: Error message when trying to setup shop for first time
« Reply #1 on: June 09, 2023, 10:23:59 AM »
Was this a quick install bundled with a template??

If so this happens so often because of poor "bundling"

They have assigned a vendor that doesn't exist in your Joomla ..

enable "Enable database Update tools" in the VM config
go to "Tools"->"Tools and Migration"
DB Tools tab
"Write here the new store owner id" enter 27
"Set Store Owner"

You should then be able to proceed with the shop details etc
GJC Web Design
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