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Author Topic: Support for refunds  (Read 856 times)

a.sklepas

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Support for refunds
« on: March 21, 2023, 08:32:43 am »
Hello everyone,
i am writing here as my support ticket for a purchase refund has not been answered for more like 1 + MONTH now.
Does anyone take a look at tickets or not?

2ZROM5NVDS   Order refund request   New   2023-02-16 20:12:27

Br.
Alexandros
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Jörgen

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    • Kreativ Fotografi
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Re: Support for refunds
« Reply #1 on: March 21, 2023, 12:19:02 pm »
This is a forum based on unpaid, voluntary work. So we can not give anyone any refunds.

I guess you have bought some extension from ISTRAXX. In that case please go here:

https://extensions.virtuemart.net/ticket?view=ticket

Jörgen @ Kreativ Fotografi
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a.sklepas

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Re: Support for refunds
« Reply #2 on: March 23, 2023, 19:38:47 pm »
hello i know that and i have put there multiple tickets but  no reply from anyone... so time passed and i tried to post it here in case some MOD might know someone :S
I guess all i can do is w8....
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